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Our live-help and free-phone facility is only for businesses requiring information or support on the Click4Assistance product.
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- Live Chat
- Real-time Monitoring
- Proactive Invitations
- Contact System
- 100% Customisable
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- Most online customers have questions before they are willing to purchase
- 85% of customers will try another website if their questions are not answered immediately
- Live help is proven to create more leads and generate more sales
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In the dynamically changing Ecommerce marketplace only organisations that can
deliver the highest level of customer service will be able to truly optimise
the resultant business opportunities.
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This is where Click4AssistanceEnterprise can differentiate you from your
competitors and enhances the customer experience by more effectively satisfying
their requirements.
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As befits a solution of this calibre a fully tailored implementation,
branding, training, development and support programme can be provided.
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Click4AssistanceEnterprise Benefits
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Improve Conversion and reduce Time to Conversion
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Facilitates a more focussed approach to Customer Retention
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Reduce Abandonment
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Develop a better understanding of your customer
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Cross sell, up sell and more effectively bundle goods and services
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Monitor effectiveness of digital marketing campaigns and customer surveys
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A more personalised approach to promotional activities, E-vouchers and loyalty
schemes
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Strengthen Brand awareness
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| If you would like to discuss how Click4AssistanceEnterprise can positively
differentiate your organisation, deliver real value and be a key component in
strengthening your customer centric approach please
contact us. |
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