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Our live-help and free-phone facility is only for businesses requiring information or support on the Click4Assistance product.
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- Proven, Reliable and Robust
- Quick & Simple to Implement
- Many Unique Features
- No Contract or SignUp Fees
- 14 Day Free Trial
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Proactive invitations allow you to approach and engage with customers while
they browse your website. An invitation of your design, based on your rules
will appear on the customer’s browser offering them your assistance, if
accepted a live conversation is started with your sales or support team.
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| Manual invitations |
While monitoring visitors as they browse your website, you have the ability
to manually send a proactive invitation offering your assistance. Either select
an invitation from a pre-designed template, or use a dynamic template and enter
your own text.
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| Automatic invitations |
Set-up an unlimited number of templates and associated rules, when a visitor
meets the rules specified the invitation will appear automatically. You can now
offer help and assistance based on the page being viewed, or when a
specific event (such as a failure) occurs.
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Flexibility means the applications are endless:
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Engage when special offers are being viewed
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Offer advice on “complex” products or services
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Offer assistance about associated products (up-sell / cross-sell)
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Provide help during the checkout process
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Provide help when a credit card fails
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