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Our live-help and free-phone facility is only for businesses requiring information or support on the Click4Assistance product.
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- Proven, Reliable and Robust
- Quick & Simple to Implement
- Many Unique Features
- No Contract or SignUp Fees
- 14 Day Free Trial
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Click4Assistance monitors
visitors in real-time as they browse your website, even
when all operators are offline information is gathered
24/7 allowing you to evaluate and analyse trends using
various reports. Not only can you monitor but you can
proactive engage asking “Would
you like some
assistance?” | |
| Tracking |
Pay-per-click, affliiate and
advertising campaigns can all be monitored through this one
system. Information shows how the visitor came to your site
including which search engine, referrer and keywords are used. |
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Information and features
includes: |
- Number of pages viewed, page name,
URL and the duration spent on each
- Whether it’s a new or a returning
visitor (number of visits)
- Whether a conversation has
previously taken place
- Type of Internet browser, operating
system and screen resolution
- Add and views notes against each
visitor
- Show the actual search engine or
referrer’s page
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Used in conjunction with the
built-in contact system, when a visitor enters your
website you immediately know their name, contact
details, notes and conversation history. |
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You can proactively approach
visitors browsing your website, either selecting from a
pre-designed template or enter your own text, you can
now offer specific and targeted assistance in
real-time. |
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The GeoCode utility show
location details of the visitor, this includes the
country, town and information including their Internet
service provider. | |
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| Reports |
Visitor information can be recalled
and displayed in various charts and reports to provide useful
data on traffic analysis, marketing and promotional campaigns.
Hourly, daily, weekly or monthly data is just one click
away. |
Reports include: |
- Number of site and page impressions
- Top referrers
- The most common pages viewed
- Common IP addresses (used to
prevent click-fraud)
- The most common Google keywords
used
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| The
available reports are not limited, if you have a requirement for a
specific report let us know. Working alongside you we can
create new reports without the need for you to update or patch
the software. |
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