Founded in 2004, Click4Assistance is a UK based company based in the South of England. We have used our years of experience and technological expertise to create a unique business solution which benefits not only your company but also your customers.
Our mission is to connect businesses with their consumers seeking help on the Internet, using our dedicated hosted platform provides businesses with a simple to implement, fully customisable and easy to use solution for their organisation.
We have many customers subscribing to our platform on a monthly basis, with thousands of conversations each month our solutions is proven to generate more leads and create more orders! Companies including, Virgin Media, 192, Mercedes Benz and Yorkshire Building Society are reaping the rewards using the Click4Assistance technology.
Click4Assistance provide real time communications, tracking solutions, web site chat and website support to varying markets across the globe. We are constantly pushing technological boundaries, striving to bring you the latest features at cost-effective prices whatever the size and needs of your organization.
It isn’t just about technical knowledge. We listen to our customers. The solutions we provide are designed and built around your needs. They integrate easily with your existing and future systems.
Our ultimate goal is to ensure that our customers make more sales with less effort.
Below are some of our customers together with their comments from various industries using the Click4Assistance service, for website chat and website support purposes.
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"Installing the live chat functionality on our website ybs.co.uk has been a huge success. Not only have we seen an increase in sales, we have also helped several customers to open new accounts who would otherwise have been stuck within our application process. Being on hand to offer immediate help is a tremendous advantage to a customer, it also gives us some invaluable insight in to where our processes need to be improved. The feedback we have received through the exit surveys has been fantastic, our representatives enjoy using it, our customers like it, so everyone is happy. The guys at click4assistance have been a tremendous help to us in getting this new service off the ground and for that we are very grateful."ECommerce sales delivery manager
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"We researched a number of live chat options and decided to integrate with click4assistance because of the level of customization, ease of use and excellent customer support. Click4assistance is a convenient way for our visitors to find out more about our services, and the feedback we have had from users of the service has been extremely positive. We have also generated a number of leads that may have otherwise been lost, if we had not responded to questions so quickly."Sales & Marketing Manager
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"Being responsible for our corporate website it was vital that we offered a unique selling point and Click4Assistance quickly did that. We have noted strong conversion rates driven by the excellent Proactive Invite tool. All in all a fantastic product at an affordable rate with great, friendly support."Digital Marketing Manager
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""With offices in several countries, Click4Assistance allows us to connect customers directly to people with the local knowledge required to handle their booking enquiries. It's also great for answering those little questions clients have that aren't worth an email but can make or break a sale. The support has been great too - easy to setup, and improvements to the software made regularly." |
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"When required, we have found the C4A team to be highly responsive and, in the markets we serve, we are extremely pleased with both the quality and quantity of enquiries we receive from this service. I would happily recommend them to any similar organisation, though not to our competitors." |
Our software is being used in a variety of market sectors, with clients ranging from multinational groups, to sole traders.
- Arts & Culture
- Business & Finance
- Careers & Education
- Entertainment
- Help & Weather
- Home & Technology
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- Internet
- Science & Technology
- Shopping
- Sports
- Travel & Tourism
- plus many more...
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We are based in the UK and so are the majority of our customers, allowing us to provide an excellent level of support when it's needed!
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We are committed to making Click4Assistance the number one supplier of live chat software. In order to achieve our goals we want to build long term relationships with partners and customers.
Click4Assistance is the most flexible, customisable and cost-effective offering on the market. A fully hosted software solution, providing CME technology to businesses in a range of market sectors, ranging from SME through to large corporate organisations.
We are sure you can quickly appreciate the huge potential Click4Assistance has within many market sectors. Click4Assistance offers up to date information and immediate assistance, in turn creating profitable businesses.
Interested in becoming a partner?
Earn residual monthly income and build strong relationships with your new and existing customers. With Click4Assistance you are assured of working with a professional, dedicated, UK based company specialising in “live chat” technology.
- No fees to join, no minimum sales
- Typical order values are £1000+ pa enabling you to generate significant income
Introducing “live chat” technology to your clients will enhance your business, for example
- Provide your clients with the latest technology
- Add another solution to your portfolio of services
- Ability to re-establish contact and dialogue with existing clients
- Help you build strong relationships with clients
By implementing Click4Assistance into your client’s website you will have the ability to...
- Receive on-going monthly subscription revenue
- Be able to charge for implementation, design and customisation
- Provide statistics and information on their website’s activity
- Suggest changes and amendments to their website to provide better results
- Advise and consult regarding their internet marketing
Our dedicated partner portal has been designed with simplicity and ease of used in mind, providing the following functionality.
- Sign up your clients
- Maintain your clients accounts
- Generate the ‘chat button’ script which can be simply copied into the clients website
- Access marketing and promotional material
For details of the partner options click here.
Visit our Partner Portal for more information or to download a brochure click here.