Click4Assistance has teamed up with Marketpoint Global to provide a managed service facility allowing inbound ‘chats’ to be handled from a network of contact centres in the UK and across the world.

Handing live enquiries from your website gives a statement about your business - you're open and ready to respond 24/7!

Remember, customers are more demanding these day, most consumers in the UK browse websites and purchase during evenings and weekends. Just think how many potential leads and sales can be generated by answering enquires around the clock.

With our managed service option you get a professional Account Manager to look after you and give you advice on setting-up the service. You may just want your chat sessions handled for you to start with, and just use the 'phone support for overflow and out-of-hours support. Our job is to fit the service to help your business grow by fully exploiting all of your sales and marketing activities.

So, to summarise, whether you are just trading in the UK or have a worldwide presence these are the benefits to consider.

• Flexible hours to suit the needs of your business
• Worldwide presence using call-centres around the work
• Dedicated Account Manager
• Trained representatives who understand your products and services