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Our live-help and free-phone facility is only for businesses requiring information or support on the Click4Assistance product.
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Below are some of our customers from various industries using the
Click4Assistance service for website chat and website support purposes. We are
based in the UK and so are the majority of our customers, allowing us to
provide excellent support when it's needed.
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| 192 Business Services |
| 192business.com are the UK leaders in identity verification for preventing ecommerce fraud and money laundering, amongst other business solutions. |
| "We researched a number of live chat options and decided to integrate with click4assistance because of the level of customization, ease of use and excellent customer support. Click4assistance is a convenient way for our visitors to find out more about our services, and the feedback we have had from users of the service has been extremely positive. We have also generated a number of leads that may have otherwise been lost, if we had not responded to questions so quickly."
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 Sales & Marketing Manager |
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| Print-it-247 |
| Print-it-247 are based in the UK and have an array of printing and print finishing equipment enabling us to produce both litho and digital printed products often completing many orders for next day delivery. Whether you are looking for business cards or a corporate brochure Print-it-247 are your partner-in-print. |
| "We incorporated click for assist from the launch of our online print solution print-it-247.com and not only has the live chat solution been a complete success but the behind the scenes reports and tracking software have enabled us to really tune into our customers requirements and improve our ROI, I would recommend to anybody to try click for assist, once you have used it you wont want to be without it."
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| Sales & Marketing Manager |
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| UPS Systems PLC |
| Providing uninterruptible power supplies (UPS), generators and fuel cell systems and services to organisations in every sector, UPS Systems is the UK's largest independent supplier of standby power solutions. |
| "When required, we have found the C4A team to be highly responsive and, in the markets we serve, we are extremely pleased with both the quality and quantity of enquiries we receive from this service. I would happily recommend them to any similar organisation, though not to our competitors."
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| Marketing Manager |
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| Great British Finance |
| We are a UK based privately owned national finance group with
the largest presence online within our industry. |
| "For over a year we have had a need for a package that allowed
us to instantly communicate with visitors to our websites. We narrowed the
choice down to two 'LivePerson' and 'Click4Assistance', 'Click4Assistance' won
hands down, due to a rich variety of features, a high level of support and
extremely competitive pricing."
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| Group Director |
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| ASLA Travel Group |
| We offer online booking of hotel accommodation, specialising in
Russia and Central/Eastern Europe. We also offer a visa service and visa
support for Russia and Ukraine. |
| "With offices in several countries, Click4Assistance allows us
to connect customers directly to people with the local knowledge required to
handle their booking enquiries. It's also great for answering those little
questions clients have that aren't worth an email but can make or break a sale.
The support has been great too - easy to setup, and improvements to the
software made regularly."
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| Group Director |
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| MyhelpLine |
| Myhelpline are the UK’s largest independent specialist provider
of remote software support to the consumer market, serving thousands of home
based computer users. Click4Assistance was seamlessly integrated within their
organisation, providing live assistance for a large cable operator’s e-commerce
store. |
| "Click4Assistance provides us with complete customer
interaction; with its simple intuitive interface our team can quickly answer
any customer support queries whilst browsing the website, a great product with
excellent support from a UK based company!"
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| Operations
Director |
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| Some of our other key clients from a selection
of market sectors...
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AceLamps - (Electrical supplier)
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IceDiamond - (Jewelry)
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Angel Underwriting - (Insurance)
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LondonHotels4U - (Travel and accomodation)
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Hatched - (Estate agents)
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Everything Office - (Office supplies)
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Questor Insurance - (Insurance)
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Syntax Integration - (Software)
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Emailmovers - (Email campaigns)
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bEat - (Charity)
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plus many more...
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