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Our live-help and free-phone facility is only for businesses requiring information or support on the Click4Assistance product.
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| A new look |
As an existing customer you will have noticed some big changes to the
Click4Assistance website, with a regular stream of new customers we felt the
site should now appeal to a broad spectrum of business regardless of their
size. Obviously any feedback you have would be most welcome.
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| Cutting edge integration |
Click4Assistance has teamed-up with the Voice-commerce group (Nick Ogden
founder of WorldPay) and by combining technologies have added even more useful
features to the software. If you are interested in proactively engaging with
visitors on your website take a look at
www.castalive.com
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| Europe’s largest data centre |
We have moved our service and infrastructure into Europe’s largest data
centre operator. The move was due to demand and the increasing number of
customers to ensure they receive a stable, robust service now and in the
future.
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| More reports added |
After being asked for specific reports from our customers regarding the
tracking information gathered, we have implemented a number of new reports,
charts and graphs allowing customers to analysis referrers and keywords in more
depth. Reports now allow you to monitor any potential click-fraud and examine
Google searches in more detail.
All customers received these reports without the need to update or patch the
software...
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| More customers subscribe |
June is meant to be the holiday season and a quiet period of the year, not
for Click4Assistance. Talking with potentials customers we meet at internet
world, more and more business are seeing the benefits and potential that
Click4Assistance can offer their organisation. Customers taking the free trial
have admitted sales are being made the very first day!
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| Internet World 2006 |
A big thank you to all those at who visited us at Internet World 2006, it
was great to meet you in person and hope you enjoyed the exhibition as much as
we did.
Our staff were overwhelmed with the interested from visitors at the show, a
huge number of trials were registered over the period, with more registration
arriving each day. Speaking with many large corporations we are sure it won’t
belong before Click4Assistance becomes the market leader providing this
cutting-edge technology.
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| Skype Intergration |
With over 5 million individuals using Skype each day, we decided
Click4Assistance should make use of this technology and the benefits that VoIP
brings to the consumer market.
While conversing with a visitor that has Skype installed the operator can
invite them into a telephone / VoIP conversation, obviously the free call
charges appealed to our clients, but no need to roll-out any software updates
or patches appealed even more.
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| Staying ahead of the competition |
A number of organisations made the most of our 30 day free trial last month
have now signed-up to Click4Assistance service. Companies from the Insurance,
Travel, Telecoms, Tourism and US markets have seen the benefits live assistance
can bring to their business and are committed to stay one step ahead of the
competition.
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