Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support
The tree is down.
The turkey is well and truly stuffed and eaten.
And normality has returned, that means we shop online 9 times a week on average!
Having a smartphone or tablet handy has led to mobile traffic overtaking desktop for the first time. A major aspect of this was Black Friday and Cyber Monday.
With UK online retailers having to take part in Black Friday or risk losing consumers to competitors, many shoppers took to their mobile and tablet to get the best deals.