"I think the customer service is excellent. We have a very good account manager that has the ability to translate technical information into a language that's easy to understand. Everyone in the business has been very impressed with the Click4Assistance software."
UK Power Networks · Jenny Causer
"My dealings with Click4Assistance have made a refreshing change from our current chat solution provider and were a contributory factor in our decision to switch. We are now in the process of developing our new connection and are finding the process relatively simple and stress-free."
Destinology · Paul Marshall
"Click4Assistance offers our customers a fantastic service allowing our brand to have a real time relationship with our customers online. I am extremely excited by this partnership as we aim to be at the forefront of Live Chat developments and customer experience online."
Harveys · Perry Braun
"We have found working with click4assistance a delight. The product has all the functionality we need and it is great value for money. The support received from the team has been brilliant and fast and the team at Click4Assistance have been on hand to help us when we needed it."
London Borough of Waltham Forest · Tracy Cox
"I extensively reviewed the market when I looked at providing web chat for our UK website. They have helped me every step of the way and assisted in configuration and design of our chat. They are always available on the phone (or web chat) and I cannot fault their service."
Cruise & Maritime · Dean Medley