Flexible and Versatile
Easily upload a button design of your choice, the image will automatically change when your operators are offline. Embed the button into the page design, use a ‘sticky’ button which remains in constant view when the page scrolls or a combination of both!
Use the ‘Pre-Chat’ form to collect valuable information (e.g. phone number, email address, account number, etc) for operational and marketing purposes, whilst maintaining your corporate image with fully flexible branding capabilities.
Visitor feedback is essential to understand your audience. Design your own surveys and present them at the end of the chat, or when a 'Survey' button is clicked on your website.