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Add live chat for full reporting capabilities

The reporting suite is designed to deliver important statistics to make informed decisions regarding chat operations and visitor behaviour.

Add live chat to your website

MANAGEMENT information

Using vital information managers are able to analyse chat operations and highlight strengths and weaknesses, identifying aspects to help improve business processes and operations.


Graphs and pie charts available when you add live chat software

Format
Turn raw data into both summarised and detailed management information with an extensive range of reporting options, including CSV or HTML format.


Optimise
Compare, analyse and evaluate visitor behaviour and chat engagements to ensure your operations are optimised.


Surpass
Add live chat to maintain a competitive advantage over your rivals, achieving better, faster and more-cost effective activities within the organisation.

Arrows in circle with 24 icon indicating on demand and scheduled reports within click4assistance live chat software

Automatic & Convenient

Scheduled reports ensure you receive the information you need automatically, delivered directly to your inbox at a time that suits you.

Squares icon indicating bespoke services available with the best live chat software

Powerfully Bespoke

Click4Assistance provides a complete bespoke report service including scoping and consultation tethered with full project management to ensure punctual delivery.

Arrows icon indicating data exchange functionality within web chat software

Data Exchange

We offer a range of data extraction APIs, securely authenticated plug-in modules allowing full 2-way data exchange across any platform when you add live chat.

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