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UK Live Chat Software Provider - Job Opportunities

Click4Assistance employs talented people who like to make a difference. People who are the best at what they do, and are always striving to improve. So if you would like to work locally (Basildon, Essex) in a relaxed, fun, professional environment, where personal development is supported and encouraged, get in touch!

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Current Vacancies

Full Stack developer

A great opportunity has arisen for an experienced .net developer to assist with enhancements and on-going management of a web-based application, together with new development of web-based tools used in a variety of industries.

Click4Assistance is a fast growing solution provider based in Basildon just off the A127, offering a business class live chat system which includes real-time visitor monitoring, the ability to engage and proactively offer assistance, other features include video chat, Click2Call, contact forms and 3rd party integration.

Successful candidates should have a proven track record in web-based applications, object orientated technologies including using Microsoft SQL, have experience with ASP/VB.Net including client-side scripts and languages (JavaScript / JQuery, HTML5 and CSS3).

Would suite a developer that thoroughly enjoys coding both inside and outside work, looking to design and build cutting edge solutions used by a variety of website in various market sectors.




Account manager

Do you believe in Father Christmas, excellent customer service and going the extra mile for your client?

Ok, you don’t have to believe in Father Christmas, but at Click4Assistance nothing less than top quality customer service will do. You will become the primary point of contact for your clients, answering incoming calls and emails to deliver the highest levels of customer satisfaction. You will ensure timely escalation of technical enquiries to the appropriate people and manage resolution. You will assist sales in building strong, trusted client relationships, and cultivate and generate new sales opportunities.

You will use Microsoft Dynamics to administer leads and accounts, and be working in a fun, dynamic, professional team.

Ideally you will have account management experience within the B2B market, dealing with SME either in a customer service or account manager role. Having worked for a software provider or internet / SaaS based provider would be advantageous. It is essential that you are IT literate and confident with MS Office and CRM; you will have a positive attitude and resilient mindset, along with a track record of excellent communications & influencing skills.

Click4Assistance has experienced rapid growth over the last 2 years. This vacancy is a great opportunity for an ambitious candidate to expand their skills and grow with the company.




Apprenticeships

Click4Assistance recognises the importance and actively supports the National Apprenticeship Scheme. Our apprentices have trained in finance and bookkeeping, marketing, technical support, and business admin; there are many more opportunities available.

Want real experience in a friendly, fun, professional environment where the possibilities for advancement are waiting for the right person? Yes, there will be general administrative duties, and of course you will need to be computer literate with knowledge of Microsoft Office such as Word and Excel, but for someone who is ambitious and willing to learn there is the opportunity of a real career in IT within a range of departments.

If you would like to train and work within a fast growing, cutting edge IT company, tell us about yourself. Don’t worry, we know your CV will be light of work experience, that’s why we would rather hear about what you would like to do and how you intend to get there!

Don’t worry if there isn’t a suitable job advertised right now, we are always keen to hear from talented individuals who can add a little more magic to the team. Call us on 0845 123 5871 or send your CV to theteam@click4assistance.co.uk

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