More Leads
Generate more enquiries! Approach browsing visitors to offer a personalised experience or engage when special offers are viewed.
More Sales
Reduce lost orders! Providing help during the checkout process (or when payment fails) is proven to prevent abandonment.
More Revenue
Strike while the iron’s hot! Offer assistance about associated products, up-sell and cross-sell to your hottest prospects.
More Brand Loyalty
Reassure customers they will be able to get the answers they need easily and conveniently. It'll make them want to come back.
More Cost-Effective
Reduce expenses. It can save on staff time as they can handle more than one conversation at a time - and save on telephony costs.