Our live chat widget brings you every possible feature you may ever need

On the Internet (well, actually everywhere) information is power. The more you know about your visitors, the better position you are in to help them. Our live chat widget comes with a plethora of features that will arm you with all the power you need to engage your visitors in a meaningful manner.

For example, you can observe your visitors in real-time and know how they behave once they are on your website and going through various sections. You will know from which geographic location they have logged on to your website. You will know through which page they have entered your website (not everybody comes through your homepage). You can also observe on which page your visitor currently is and how long he or she has been there. This way you can make out if he or she is facing some sort of problem.

Want to help your visitors navigate to particular sections on your website? This can be easily achieved using our business live chat software. If one of your prospective customers is finding it difficult to follow a certain part before he or she can make a purchase, you can do it for him or her. Then, in the end, when a payment needs to be made, that is something that your visitor can perform himself or herself.

Even there, if he or she has some confusion, you can immediately provide the right answers.

You can let people leave messages on your website to generate potential leads. Sometimes you cannot be online all the time. So when you're off-line your prospective customers and clients can leave messages for you and you can get back to them later on.

You can also use the standard contact form for this but usually people don't feel like clicking the contact form. They are more inclined towards using the chat button and once they have clicked the chat button even if you're off-line, they won't mind leaving a message for you.

Are you answering the same question repeatedly? For that you can prepare canned responses and store the responses along with the questions in the database so that instead of having to ask you, your visitors can straightaway submit the question and get the answers without your involvement.