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Live chat software comparison at a glance

Wondering what comparison parameters you should use in order to select the best live chat software package from our website? The comparison on this page will help you to a great extent in picking the business live chat package that would be the best for your particular business needs. Please keep in mind that this live chat comparison is not to downplay one package against the other, this is just to give you a clear picture of what every package contains and how it can help your business. The basic idea is to give you the best options according to your business needs. Besides, you can easily upgrade or downgrade our business live chat package if you feel either you don't need certain features or you need certain features. The purpose of this live chat software comparison is to make the right decision at the outset – just when you are about to download and install our application.

Live chat software comparison

Live chat software comparison – Lite, Professional, Enterprise

In terms of live chat comparison we have 3 versions of our live chat software, namely Lite, Professional and Enterprise. There is a 3rd option and it is available to everybody – 21-day trial version. This version allows you to use our chat software for websites is free of cost and experience its power in real-time. Being free doesn't mean that you simply get to play around with the features without actual benefits. No, you can use the trial version to make actual sales, to provide actual support and to have an actual impact on your bottom line. But for comparison sake, here we are just discussing Lite, Professional and Enterprise versions of our chat software for websites.

Live chat software comparison – the Lite package

The Lite package costs you £6.25 per month. If you have a small business and use a website with a single operator, this would be the best option for you. Again, we would like to stress that that the limited number of features are not meant to contain you in any manner. It's just that, our understanding has been that a small business requires a particular set of features and all these features are available in our Lite package. You can have unlimited chats and since there can be no compromise on security, you get advanced security in this package. The support is available, but you get support only by email (we try to respond as fast as possible).

Live chat software compare – the Professional package

Live chat software compare-wise our Professional package has a comprehensive list of features. It is good for a medium-sized business and it costs you £22.45 per month. Since a medium-sized business may have multiple departments, the Professional package allows you to create multiple departments. Chat routing is available so that if you have a big staff of support providers, the ongoing chats can be rooted to different people. Customisation is available so that the live chat software application becomes an integral part of your website. You can do co-browsing with your visitors – this means one of your support persons can decide which page your visitor sees. Telephone, email and chat support is available. You can automate chat invitations so that people are invited to have a chat with you during certain intervals or when your visitor is visiting particular sections of your website.

Live chat comparison – the Enterprise package

As the name goes, this package is beyond comparison. Everything a large enterprise needs comes with this live chat software application. It comes with advanced web analytics and reporting. All the features available in the Professional package are also available in the Enterprise package. Enhanced reporting is available. Third-party integration is possible which means you can use our live chat software with your legacy CRM, web analytics and social media management tools.

Live chat software comparison done – which package would you like to choose?

After you have gone through the live chat software comparison, you don't necessarily have to purchase our premium live chat software application for the time being. You can simply download the free version and start using it immediately. There is no financial commitment. All the features available in the Enterprise version are also available in our trial version so that you get to use everything that we provide. So don't delay. Install our live chat software now.

Live chat software comparison


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