Fundamentally, what do you need live chat software for?
More than 82% people have a positive perception of a website that has live chat software installed, for whatever purpose (unless it is clear in the minds of the managers of the website). Why is it so? Why do people have a positive perception for a business website that has live chat software installed? Why do people visit blogs that have live chat software, more? The reason, is active engagement.
This is why when Click4Assistance offers live chat for business websites and blogs our primary focus is to facilitate seamless engagement. This is achieved by providing you a secure environment so that you can share confidential information with your visitors and customers. The interface is designed in such a manner that practically everything works intuitively. When you obtain live chat software for website or blog from Click4Assistance, you can rest assured that the support is going to be as good as it gets (by default actually, we being a live chat software provider ourselves).
You need live chat software for many reasons, including:
- Helping your visitors better understand your product or service
- Providing help when people are unable to purchase from your website on their own
- Responding to people's queries and questions in case they are facing some problem either on your website or after they have purchased your product or service
- Chatting with your visitors and customers in real-time
- Getting a better grasp of how people scour through various sections on your website
- Having a clear idea of what people want using our web analytics tool
- Selling more from your website
- Improving your conversion rate as well as SEO
Yes, for these as well as many more reasons you would like to install live chat software on your business website as well as on your blog.