Use our live chat widget to increase your sales manifold
As mentioned above, our live chat application can help you create an army of loyal customers. This is one way of increasing your sales. Another way of increasing your sales is selling as much as possible to a person who is eager to buy from you. This can be achieved by timely help, up selling and cross selling.
There is a 60% shopping cart abandonment rate. This means these people leave your website even when they intend to buy from you. You can stop them from going by offering timely help. In case they are confused about the features of your product, you can explain to them. Many people cannot make credit card payments; you can advise them. Some people cannot understand your purchase funnel. You can direct them.
Up selling means even if people are not interested in buying from you right now, you convince them into buying from you. Through cross selling, you can offer multiple products to a person who originally intended to buy just one product as complimentary accessories. These are great ways of increasing your sales using our business live chat software.
The basic idea is to make people feel as comfortable as possible by showing them that you are more interested in solving their problems rather than selling your products. For example, if someone wants to buy a trousers and you advise the person through your live chat widget to also buy a shirt from your website, you're not doing this in order to make more sales, you are doing this because the shirt will actually look good with the chosen pair of trousers.