Customer satisfaction at your fingertips with our live chat for business solution
Happy customers mean more business. With live chat for business installed on your website you are always available to them. No matter how familiar you must have become with online shopping, people all over the world are still hesitant about purchasing their favorite things online because there is no human interaction. Why does it matter?
Suppose you sell wallpaper. If a visitor is looking for a particular pattern and even though you have that pattern listed in your catalogue, he doesn't seem to be able to find it. Maybe he does not know the name of the pattern or maybe he cannot recognise a pattern on his computer, whatever the reason he may leave your website, a bit disappointed, taking his business somewhere else.
But what if you have live chat for business installed for your visitors on your website? Even if he is unable to find the pattern he will click the on your live chat system and confirm it will you – maybe he thinks that the pattern is not listed on your website but you still may have it. You have a conversation with him, you ask some questions to make sure what sort of pattern he is looking for and then give them the right URL or can even direct his browser using our hosted live chat to the URL with that wallpaper on. That's it. The problem is solved. He is able to order the wallpaper pattern that he wants from your website. You get more business and you have a happy client thanks to the corporate chat software that you have installed on your website.