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New Addition to the Click4Assistance Team
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28 May 2015

Gemma Baker

206

New Addition to the Click4Assistance Team

Another great year, 2014 saw further expansion at Click4Assistance with an office move to larger premises and an upgrade within our data centres. As a result, each of the teams within the business are expanding, including support who warmly welcome our latest addition, Yvette Roberts.


More About Yvette

Yvette has always had a strong interest in the computing and technology arenas. Having excelled at school within technology subjects, the obvious choice was to progress to University where she gained a First Class degree in BSc (Hons) Computing. On-going research ensures Yvette keeps up to date with recent developments and the latest news. She also enjoys working on creative tasks in her personal time, including craft projects.

Yvette’s Role at Click4Assistance

Joining the support team, Yvette combines technological knowledge with a friendly and engaging personality in order to provide 1st line technical support to Click4Assistance customers. In order to continue with her development and to capitalise on her creative skills, Yvette will also be supporting the design team with customisation projects and studying for professional accreditations.

The entire Click4Assistance team would like to extend a warm welcome to Yvette and hope she enjoys her time with the company!



WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Photograph of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

An image of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.