A library of information relating to live chat software and the other communication tools included within ‘Experiences’, containing implementation strategies, best practices and success stories. We regularly publish our knowledge, keeping you up to date with the latest news and trends.

What GDPR Means for Healthcare Organisations
Click4Assistance Releases Messenger Chat Integration
Improve your Customer Service with these 5 Tools
Southampton City Council Switch Providers
Will Live Chat Improve Your University’s Ranking?
Personalising Chat Inside and Out: Part 3
Confidently Apply for Awards with Live Chat on Website
Red Sea Holidays Tailor ‘Experiences’ to Their Requirements
GP Surgeries Adopt Live ‘Chat on your Website’ Software
New Financial Year: Budget for Live Chat Integration
Why Customer Service is not Ready for Fully Integrated AI
Support Your Residents Online this Easter with Live Chat
Easily Handle Student Enquiries Over Easter
Why Your Organisation Needs Live Chat on Website
Fewer Representatives this Easter? No Problem
Optimise Enquiries this Easter with Chat on your Website
Gaining Healthcare Advice over Bank Holidays with Chat for Website
Securing Your Live Chat Integration to Comply with GDPR
Personalising Chat Inside and Out: Part 2
Raising Council Tax? Be Contactable to Your Residents
Enrol Live Chat into Your Education Establishment
Show a Lot of Appreciation and a Little Bit of Love for Your Customers
Consumers Still Feeling the Pinch After Christmas
Destinology’s Night of Success
Gaining Consent in the Age of GDPR
How Service Providers can Encourage Consumers to use Chat Integration Software
Click4Assistance Starts 2018 with Success
New Year, New Grants, New Solution
New Enhanced Solution for the New Calendar Year
Personalising Chat Inside and Out: Part 1
Budgeting for Live Chat for Website in the New Year
How GDPR Affects Live Chat Software
Brand New Year for Making Holiday Memories
Tavistock Relationships' Counselling Experience of Chat for Website
Click4Assistance Resolutions for 2018
Click4Assistance: New and Improved Infrastructure
Migration Success for One Call Direct and HPI Ltd
Important Christmas Information (and a Fun Quiz)
Are your Residents Prepared for the Christmas Period?
More Ways to Help Students over the Winter Break
‘Experiences’ by Click4Assistance Has Been Released to Existing Customers
Are your Customers Worrying about Debt This Christmas?
Optimise Consumer Browsing During the Holidays
Have You Got Christmas Covered?
‘Experiences’ by Click4Assistance is Positively Received
Automating Our Every Move: The Way to Meet Customer Expectations?
Buckinghamshire County Council: 3 Years On with Live Chat for Website
Take the Bull by the Horns by Implementing Live Chat on Website
Improving Engagement by Altering Online Communication
Churchill Knight & Associates Ltd 5 Year Chat on Your Website Story
Winter is Here
Providing Secure Live Chat Integration for Healthcare Organisations
Configuring Live Chat Software Settings: Restricting, Blocking and Emailing
Prepare for the Extravaganza that is Black Friday
Winter Festivities Are Coming, Is Your Website Ready?
Offer Superior Pastoral Care to Students via Live Chat for Website
Making a House a Home this Christmas with Live Chat on Your Website
Providing Secure Live Chat for Website for Finance Companies
Ryanair is Flying Low with Passenger Satisfaction
Worrying about Procuring with GDPR around the Corner?
Too Many Words? Streamline Communication with Live Chat Software
Why Your Organisation Should Be Using Routing Groups
It’s Beginning to Look a Lot Like…
Back to School This Autumn with Chat on Website
Chat for Website: Making Online Communication Your Own
Happy 10th ‘Chat On Your Website’ Anniversary Questor Insurance
Chasing the Summer Sun with Live Chat Software
Live Chat Integration Provides Economy of Scale to the NHS
Be Easily Approachable with smartContact
Be Only One Call Away with Click2Call
Local Authorities Cover Staff Shortages with Live Chat on Website
Universities Optimise Their Staff Resources with Live Chat for Website
Signs you Should Invest in Live Chat on Your Website
How Will the GDPR Affect Finance Companies Using Live Chat for Website?
Staff Not Present? Keep Bookings Rolling in with Chat Integration.
Estate Agents Digitalise Their Communications with Live Chat Software
Ensure Your Healthcare Organisation Is Covered During the Holidays
Catching Your Visitors’ eye with Promotions
Click4Assistance Includes Ground Breaking Functionality
City Councils Chat with their Constituencies
Live Chat on Website is Successful during Clearing
Engaging with Website Visitors Proactively and Reactively
Chat on Your Website Provides Cover All Year Round for Financial Companies
Bolsover Cruise Club Switches UK Chat Box for Website Provider
NHS NSS Procures Live Chat for Fit for Work Scotland Integration
Introducing the New Reporting Suite in ‘Experiences’ by Click4Assistance
Developing 'Experiences' by Click4Assistance
County Councils Success with Live Chat for Website
Be More Prepared for Key Dates with Live Chat for Website
It’s Getting Closer!
Claims Management Firm 4 Years Success with Chat for Website
Accessibility in Live Chat Integration
Health Industry will benefit from Experiences by Click4Assistance
Enhancing the Digital Experience
Introducing ‘Experiences’ Advanced Features
Live Chat for Website helps Councils Prepare for the General Election
Increase Student Engagement with Live Chat on Website
Live Chat for Website Software Cheat Sheet
Insurance Firm Jumps into Implementing ‘Chat on your Website’ Software