SHARING OUR LIVE CHAT EXPERTISE

Working from home? 5 top tips!
Can your contact centre work remotely?
Remote working for Local Authorities
Top Tips to Improve your Website’s User Experience
How direct messages can increase your University’s ROI
Financial Organisations! Do you want to reach more customers?
Keep your business safe online
Is your housing association using Click2Call?
How your charity can reduce your call volume with the best live chat
Are you using the best live chat for your business?
Online Chat Software: Video chat can transform your patient communication
Are your clients being efficient during peak periods?
Digital transformation, the right way
The Benefits of AI Chatbots for your contact centre
Time for your Local Authority to get down with the DMs
Improving your customer’s website experience
Communicate more effectively with your students
Increase your ROI without any cost to your customer
Communication evolution
A call at the click of a button can make your housing association more communicative
Free calls can be critical for a charity
How secure is your live chat integration?
EU-US Privacy Shield is down: what this means for your data
When live chat is not enough for healthcare practices
Offer your customers the power of a conversation
Conversations are necessary for our health
Speaking can speed up your resolution time - Find out how!
How conversational marketing can positively impact your local authority
Improve your sales conversions with a simple method
Is your university leveraging the chat on your website?
Is your financial agency having effective customer conversations?
Are you being as productive as you should be?
How conversational marketing is impacting housing associations
Live chat and social media can improve your charity’s reach
How can conversational marketing help your business?
How is healthcare using conversational marketing?
Are your clients aware of the benefits of conversational marketing?
Top tips to improve your customer service
How conversational marketing can improve your contact centre
Is your local authority able to work from home securely?
Are you using social media the right way for your customers?
Is your chat box for website secure enough for remote working?
Are your conversations secure?
Effectively using live chat to improve your customer service
Is your housing association able to work from home in a crisis?
Are your conversations secure enough?
Remote working and customer service: are they compatible?
Virtual patient appointments are the future of healthcare
Are you providing your clients with the right live chat website software?
Business lessons learned from lockdown
How well can your contact centre operate remotely?
Putting customers at the heart of your services
Are you ready for the next lockdown?
Remote working for Universities: How difficult could it be?
How can financial agencies remotely connect to their customers?
Remote working is the new normal (part two)
Keep in touch when it’s needed most
Remote working is the new normal (part one)
Make your healthcare practice more accessible
What is good customer service and why is it important?
Bracing for the future
A new revenue stream during COVID-19 for Click4Assistance Partners
The importance of the right customer service for local authorities
Best practices when working from home (Part two)
The benefits of video chat with your students
How can your customer service team work remotely during COVID-19 lockdown?
Personal one-on-one chats with the public
The importance of body language
How charities can use video chat for a more personal touch
Best practices when working from home (Part one)
Transform your patient follow ups with video
Respond to Coronavirus: Keep your business online while self-isolating
How can my clients benefit from video calling?
What's the benefit of video chat for business?
How video chat can help contact centres
Transforming customer experience in local authorities
The most common Chatbot fails and how to avoid them
Creating a more personal experience with prospective students
Is social media instant messaging better for customer service?
How responsive is your social media instant messaging?
Where do the public communicate?
Building great social media customer service
How to build the best social media autoresponder
Make your healthcare practice more social
Response to Coronavirus
Attention Digital Agencies: Our Partnership Program was made for YOU!
The future of business is conversational
Social media can power your client offering
How social are you as a local authority?
Customer Service vs. Customer Experience: What’s the Difference?
Dear University, do you DM?
How do chatbots really work?
BYOD Schemes and Remote Working: Productivity or Distraction?
When it comes to buying insurance online, all about the user experience
Travel agencies: it’s time to get social!
Would YOU leave a shop open without staff?
Change the way you communicate with patients forever
The hidden cost of new clients
Start-Ups, what’s more important? Products or sales?

Page 1	Page 2	Page 3	Page 4	Page 5
Page 6	Page 7	Page 8	Page 9	Page 10