SHARING OUR LIVE CHAT EXPERTISE

A library of information relating to live chat software and the other communication tools included within ‘Experiences’, containing implementation strategies, best practices and success stories. We regularly publish our knowledge, keeping you up to date with the latest news and trends.

Optimise Consumer Browsing During the Holidays
Have You Got Christmas Covered?
‘Experiences’ by Click4Assistance is Positively Received
Automating Our Every Move: The Way to Meet Customer Expectations?
Buckinghamshire County Council: 3 Years On with Live Chat for Website
Take the Bull by the Horns by Implementing Live Chat on Website
Improving Engagement by Altering Online Communication
Churchill Knight & Associates Ltd 5 Year Chat on Your Website Story
Winter is Here
Providing Secure Live Chat Integration for Healthcare Organisations
Configuring Live Chat Software Settings: Restricting, Blocking and Emailing
Prepare for the Extravaganza that is Black Friday
Winter Festivities Are Coming, Is Your Website Ready?
Offer Superior Pastoral Care to Students via Live Chat for Website
Making a House a Home this Christmas with Live Chat on Your Website
Providing Secure Live Chat for Website for Finance Companies
Ryanair is Flying Low with Passenger Satisfaction
Worrying about Procuring with GDPR around the Corner?
Too Many Words? Streamline Communication with Live Chat Software
Why Your Organisation Should Be Using Routing Groups
It’s Beginning to Look a Lot Like…
Back to School This Autumn with Chat on Website
Chat for Website: Making Online Communication Your Own
Happy 10th ‘Chat On Your Website’ Anniversary Questor Insurance
Chasing the Summer Sun with Live Chat Software
Live Chat Integration Provides Economy of Scale to the NHS
Be Easily Approachable with smartContact
Be Only One Call Away with Click2Call
Local Authorities Cover Staff Shortages with Live Chat on Website
Universities Optimise Their Staff Resources with Live Chat for Website
Signs you Should Invest in Live Chat on Your Website
How Will the GDPR Affect Finance Companies Using Live Chat for Website?
Staff Not Present? Keep Bookings Rolling in with Chat Integration.
Estate Agents Digitalise Their Communications with Live Chat Software
Ensure Your Healthcare Organisation Is Covered During the Holidays
Catching Your Visitors’ eye with Promotions
Click4Assistance Includes Ground Breaking Functionality
City Councils Chat with their Constituencies
Live Chat on Website is Successful during Clearing
Engaging with Website Visitors Proactively and Reactively
Chat on Your Website Provides Cover All Year Round for Financial Companies
Bolsover Cruise Club Switches UK Chat Box for Website Provider
NHS NSS Procures Live Chat for Fit for Work Scotland Integration
Introducing the New Reporting Suite in ‘Experiences’ by Click4Assistance
Developing 'Experiences' by Click4Assistance
County Councils Success with Live Chat for Website
Be More Prepared for Key Dates with Live Chat for Website
It’s Getting Closer!
Claims Management Firm 4 Years Success with Chat for Website
Accessibility in Live Chat Integration
Health Industry will benefit from Experiences by Click4Assistance
Enhancing the Digital Experience
Introducing ‘Experiences’ Advanced Features
Live Chat for Website helps Councils Prepare for the General Election
Increase Student Engagement with Live Chat on Website
Live Chat for Website Software Cheat Sheet
Insurance Firm Jumps into Implementing ‘Chat on your Website’ Software
Prepare for Whitsun with Click4Assistance Chat Box for Website Software
CWP NHS Looks to Improve Health and Wellbeing with Chat Integration
B2B Live Chat: 5 Essential Steps to Success
The Exhilarating Expo
Local Authorities Improve Resident Communication with Live Chat on Website
Universities Benefit from Improved Student Services with Click4Assistance
Removals Company Go Panda Implements Live Chat
How Do Finance Companies Use Live Chat for Websites
How the New Click4Assistance Solution Will Benefit the Travel Industry
How Do Healthcare Charities Use Live Chat?
Are your Employees as Efficient as the Easter Bunny?
How Universities can Successfully Add Live Chat to Website?
How Are Your Residents Reacting to the Increase In Council Tax?
Providing Financial Services Successfully With Live Chat
Travel Companies Success with Live Chat Box for Website
Healthcare Organisations Successfully Use Live Chat Integration
Preparation is Underway for B2B Marketing Expo
The Differences Between B2B and B2C Live Chat
District Councils are turning to Live Chat on Website
Top UK Universities use Live Chat for Website Software
Something New and Exciting This Way Comes
Polaris Implements Chat for Website for e-trading Brokers
Convert Summer Holiday Sales with Live Chat Integration
Text Based Communication Aids People with Hearing Loss
Click4Assistance are coming to the B2B Marketing Expo in March
Give your Live Chat account some love this Valentine’s Day
The University of Manchester Implements Live Chat on Website for Several Schools
Privacy Concerns within Live Chat for Website
How to Address Questions about the Lifetime ISA with Chat on your Website
Have you Given up on Your 2017 Resolutions?
Heart Charity Cardiomyopathy UK’s Chat on Your Website Implementation
Travel Company Destinology Switch Live Chat Provider
What ‘Passengers’ Can Teach Us About Artificial Intelligence
Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support
Are Your Email Strategies Working?
The Best Ways to Cross Sell and Upsell with Live Chat Services
Grove and Dean Utilises Live Chat For Website
The Psychology Behind Customising Live Chat on Website
Carlisle Eden Mind Meets Client Needs with Chat for Website
Cruise and Maritime Voyages Increases Bookings with Chat on Your Website Software
University of Essex Implements a Chat Box For Website System
Buckinghamshire County Council’s Chat Integration Success
Is Your Business Successfully Making Conversions?
Which? Improve Customer Service with UK Best Live Chat
Card One Banking’s Success with Live Chat on Website
Reports in Live Chat for Website Software
UK Multiple Sclerosis Charity Handle Enquiries via “Chat On Your Website”
Small Families Holidays Answer Queries via Chat for Website Software
Evaluating The Role Of Technology In Education
Blackpool Council Introduce Chat Box for Website
Best Live Chat Meeting Rooms within Click4Assistance
Add Chat to Website to Prepare for Christmas Sales
Budgeting for the New Minimum Wage
Live Chat on Website: Analytics and Proactives
Vapourlites Using a Chat for Website Solution
Orbital Travel Conducts Live Chat on Your Website Tool
University Recruitment Made Easier with Live Chat Box for Website
Sefton Council’s Live Chat Integration Story
What’s the LiFi Password?
How to Add Live Chat to My Website: Setting up an Account and Users
Black Friday Deal Preparation
Loan Provider Implements Live Chat on Website
The Psychology behind the Product
Health Organisations Implement Chat On Your Website Tool
Travel Media Awards
Chat Integration Help Universities Handle Enquiries for Upcoming Deadlines
Salford City Council and Their Journey with Live Chat
How to Add Live Chat to my website? Integrate Google Analytics
The Development of Technology: Shaping the Future
Offer a Spooky Service And Add Chat to Website
Large Insurance Firm Implements Live Chat for Web
The Power of a Smiley Face
Maintaining the Focus in Work
Encouraging Productivity and Feeling Motivated
NHS Digitalising Patient Service
Live Chat Html Software can Eliminate Overwhelming Emails
After the Olympics
Keeping up with Technology…Or at least Trying To!
How to Use and Benefit from an Automatic Navigation in Live Chat for Website System
Chat for Website Assists Results Day
Customer Service doesn’t Have to be Serious All the Time
Local Authorities Dealing with Social Care through Live Chat Integration
How to Add Live Chat to my Website? Use a Live Chat Plug-in
Victory over Japan Day
The Day Britain Made History
Fill the Descent of Physical Sales with Digital
Get Creative with Click4Assistance Live Chat For Web
Click4Assistance Web Chat System Helps Financial Companies Comply to FCA and PCI Regulations
Launch of the iPhone
Using Predefined Replies within a Live Chat HTML
Live Chat Software: The Priory Group Success Story
Live Chat Services can Benefit Events Similar to Comic Con
The Olympics are Starting
Embrace Stick out your Tongue Day-Implement Video Chat Plug-in for Website
Live Chat Integration Assists with University Open Days
Chat for Website Provides In-depth Customer Feedback
Suffolk County Council Uses UK Live Chat For Website
How to Embrace Your Geekness and Implement Chat on Your Website
How to Add Live Chat to my Website? Choose a Solution that Proactively Engages Visitors
The Best Live Chat Apps are Secured with Encryption
Add Chat to Website to Convert your Summer Traffic
Celebrate “Take Your Webmaster to Lunch” Day
Website Chat Software Provider Click4Assistance are Proud to Support P.O.R.T
Angel Underwriting, Celebrating 10 Years with Click4Assistance Web Chat System
BMI Healthcare: Web Chat Software Improves Service
Plan an Armed Forces Day Event with Live Chat on Website
The EU Referendum – Should We Stay or Should We Go?
Handle Holiday Enquiries More Efficiently with Live Chat Services
Chat for Website Helps Universities with Pre-Clearing
Chat on Your Website Clears Schedules for Summer Solstice
West Dorset Council Implements Chat Integration
How to Add Chat to my website: Chat Windows - Embedded or Pop-up? The Pro’s and Con’s
Reporting Bugs on Social Media
Prepare for the Euros with Chat on Your Website
Heat up your Sales this Summer with Live Chat Software
Web Chat Software Provider Click4Assistance Supports Trooping The Colour
Start a Chat Through SMS
The Future of Technology
Cancer Research: Improving Patient Care with Live Chat Services
Web Chat System Helps with Travel Enquiries During a Crisis
Live Chat for Website is Accessible for Everyone
Augmented Reality, Out of this World
Bradford University Turns the Big 50 This Year!
Spring Clean This May With Chat for Website
Sunderland City Council uses “Chat On Your Website” Software to Improve Online Services
How to Add Live Chat to My Website - Chat Buttons – Embedded or Sticky, What’s The Answer?
WhatsApp Improves Encryption
Add Chat to Website To Help Relieve Your Receptionist's Workload
Make Your Website Work Harder Not Your Employees!
Setting Up Live Chat On Website Helps Those with ‘Mayfever’!
Why Website Chat Software Interlinks as a Customer Service Tool
Training Staff To Give Great Customer Service Through Web Chat System
Attractions: Charm Your Visitors with Web Chat Software
Live Chat Service Helps Enquiries Regarding Pet Insurance
Roll Up, Roll Up, for Click4Assistance Travel Industry Live Chat on Website Webinar
Live Chat for Website: SaaS Vs Self-Hosting
Chat On Your Website Supports University Deadlines
Chat Integration Converts Website Traffic
How Chat For Website Can Aid School Admissions
How to Add Live Chat to My Website: Compatible with Mobile Devices
The Aftermath of The Privacy Shield
The Best Live Chat Increases Online Sales


MORE INFORMATION REGARDING LIVE CHAT SOFTWARE