SHARING OUR LIVE CHAT EXPERTISE

Offer your customers the power of a conversation
Conversations are necessary for our health
Speaking can speed up your resolution time - Find out how!
How conversational marketing can positively impact your local authority
Improve your sales conversions with a simple method
Is your university leveraging the chat on your website?
Is your financial agency having effective customer conversations?
Are you being as productive as you should be?
How conversational marketing is impacting housing associations
Live chat and social media can improve your charity’s reach
How can conversational marketing help your business?
How is healthcare using conversational marketing?
Are your clients aware of the benefits of conversational marketing?
Top tips to improve your customer service
How conversational marketing can improve your contact centre
Is your local authority able to work from home securely?
Are you using social media the right way for your customers?
Is your chat box for website secure enough for remote working?
Are your conversations secure?
Effectively using live chat to improve your customer service
Is your housing association able to work from home in a crisis?
Are your conversations secure enough?
Remote working and customer service: are they compatible?
Virtual patient appointments are the future of healthcare
Are you providing your clients with the right live chat website software?
Business lessons learned from lockdown
How well can your contact centre operate remotely?
Putting customers at the heart of your services
Are you ready for the next lockdown?
Remote working for Universities: How difficult could it be?
How can financial agencies remotely connect to their customers?
Remote working is the new normal (part two)
Keep in touch when it’s needed most
Remote working is the new normal (part one)
Make your healthcare practice more accessible
What is good customer service and why is it important?
Bracing for the future
A new revenue stream during COVID-19 for Click4Assistance Partners
The importance of the right customer service for local authorities
Best practices when working from home (Part two)
The benefits of video chat with your students
How can your customer service team work remotely during COVID-19 lockdown?
Personal one-on-one chats with the public
The importance of body language
How charities can use video chat for a more personal touch
Best practices when working from home (Part one)
Transform your patient follow ups with video
Respond to Coronavirus: Keep your business online while self-isolating
How can my clients benefit from video calling?
What's the benefit of video chat for business?
How video chat can help contact centres
Transforming customer experience in local authorities
The most common Chatbot fails and how to avoid them
Creating a more personal experience with prospective students
Is social media instant messaging better for customer service?
How responsive is your social media instant messaging?
Where do the public communicate?
Building great social media customer service
How to build the best social media autoresponder
Make your healthcare practice more social
Response to Coronavirus
Attention Digital Agencies: Our Partnership Program was made for YOU!
The future of business is conversational
Social media can power your client offering
How social are you as a local authority?
Customer Service vs. Customer Experience: What’s the Difference?
Dear University, do you DM?
How do chatbots really work?
BYOD Schemes and Remote Working: Productivity or Distraction?
When it comes to buying insurance online, all about the user experience
Travel agencies: it’s time to get social!
Would YOU leave a shop open without staff?
Change the way you communicate with patients forever
The hidden cost of new clients
Start-Ups, what’s more important? Products or sales?
How AI chatbots can improve your customer retention
How does your local authority save time and money?
How to diagnose and cure your customer’s pain points
The robots are taking over
Your business needs live chat. Here’s why.
How to deal with negative customer reviews
Build trust in your insurance agency with live chat
AI chatbots improve travel booking enquiries
30 Days into 2020: Are you persevering with those ‘resolutions’?
It’s time for the machines to do the heavy lifting
Revolutionise your customer offering with artificial intelligence
Is your customer service 5 star?
Are your contact centre agents exhausted?
Making communication with the public easier
Time to increase the productivity of your customer service
How is your university reducing administrative strain?
Marketing Tips and Trends for 2020
About Insurance: Shhhh, you shouldn’t talk about this.
Does your travel agency have a leaky bucket?
Web Chat Software supports your Digital Transformation
Digital transformation in the health sector
Provide privacy and discretion to those in need
Why live chat should be one of your bigger resolutions in 2020
Happy New Year!

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