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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Housing Associations Digitalising the Housing Association and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Insurance Making Insurance organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

THE LIVE CHAT SOLUTION PROVIDER

A range of useful information collected over the last 10 years regarding our live chat solution and customer implementation strategies, latest news and trends.

Live Chat Software is so Much More than a Sales Tool!
Online Chat Facility Improves the Efficiency of your Call Centre
Live chat software: Embedded or Pop-Up Buttons – which ones are better for your business?
Complying to Data Protection with UK based live chat software provider Click4Assistance
Let live web chat software helps you be part of the post-Christmas market
Live Chat Software Improves your Customer Service by Responding to Customer Complaints & Enquiries
How does Click4Assistance Compare as a Live Chat Provider Alternative to LivePerson?
The silver surfers surprise us again via live chat software
Live Chat system data reports can improve your Customer Service
Live Chat Software is a Cost Effective Channel that Could Increase your Savings
Help your Students Settle into University Life
Be part of the Black Friday phenomenon by using a Live Chat Facility on your website
Add Live Chat and ensure your showroom is part of the huge growth in car sales
EU Safe Harbor Framework and Live Chat Software
More and More Insurance Companies are Implementing Live Chat Software
Increase your Website Attraction by Adding Live Chat Software to your Website
Live Chat Widget for Local Authorities and Councils
University Web Chat Lessen the Stress of Clearing
BMI Healthcare Partners with Live Chat Software Provider Click4Assistance UK
Live Chat Software for Charities – Reaching out to those who need help
The Latest Arrival
The new 65 plate – Is it time to Add Live Chat?
How UK businesses are generating more leads in 2015 using live chat software
Click4Assistance - Summer Madness
Want to sell more used cars? Install live chat on your website today
Ddigital public services and the important role live chat applications can play
Click4Assistance 101
We’re Recruiting!
By Failing to Prepare, You Prepare to Fail
Triumph at the Motor Trader Industry Awards
Web Chat Software: Looking Back on Marketing, Recruitment & Outreach
Less Time, More Results with Web Chat Software
The significance of chat software for voluntary organisations
New Addition to the Click4Assistance Team
Make the most of the upcoming MotorExpo in London by installing our web chat software
Web Chat Software: The Digital Education Race
Resourcing Education with Web Chat Software
Add live chat to your website to optimise staff resources
Speed and Ease with Web Chat Software
Beginners Guide to Live Chat Software for Websites
Access for All with Web Chat Software
UK primary school admission enquiries can be a breeze with our web chat software
Three Web Chat Software Tips
Selling cars? This is the best time to install web chat software on your site
Making health care and social care meaningful with our web chat software
The Nature of Web Chat Software
How Business Live Chat Reduces Stress for Customer Service Teams
Is the Telephone Call Now Playing Second Fiddle to Website Chat Software?
Improve Customer Service in an Instant with our Website Chat Software
Web Chat Software -Revision for Decision-Makers
Patriotism Makes Economic Sense – Use Indigenously Developed Click4Assistance Live Chat Software
Facilitating Answers with Web Chat Software
Web Chat Software Bolsters Car Dealers
Is Website Chat Software Customer Service 2.0?
Our Website Chat Software Helps you Maximise your Marketing Spend
Clothing Stores Move to Add Web Chat Software
Web Chat Software Could Transform Local Council Communications
Customer Service Trends for 2015 Includes Website Chat Software
Combining Website Chat Software and Social Media for Customer Service
Answer Follow-Up Questions with Web Chat Software
Web Chat Software for UK Local Authority Websites
Retailers Should Switch to Web Chat Software
Why Website Chat Software Benefits B2B Businesses
Website Chat Software produces happier shoppers in the long-term
Web Chat Software - Filling in Outreach Blanks
Website Chat Software - the Fastest Current Medium for Customer Service
Adding Live Chat Software – Big Brands are Switching
Web Chat Software Benefits Insurance Industry
Customer Service Develops into Multi-Channel Approach with Website Chat Software
Website Chat Software Reduces Overall Business Costs
Tips and Tricks for Using Online Chat Software
Software Industry Utilising Web Chat to Support Users
Web chat Software Empowering Health and Counselling Services
Customer needs for Website Chat Software at an all-time high
Website Chat Software for Business Start-Ups
Living at University – Everyday Questions Answered by Web Chat Software
Mobile shopping boosted by Website Chat Software
Tips to get the most from your Website Chat Software
Website Chat Software keeps customers loyal to brands
The Business Benefits of Website Chat Software
Web Chat Software for Retailers Sets Trends for Other Businesses to Follow
Web Chat Software Improves Customer Loyalty for Banking Industry
Web Chat Software - Happy Professional New Year?
Web Chat Software - A Better International Channel
Website Chat Software vs Telephone - which customer support do users prefer?
Website Chat Software Increases Conversions at Point of Sale
How Rule Based Proactive Website Chat software can increase Sales
Proactive Website Chat Software Boosts Online Engagement
Technologies including Web Chat Software boost Online Fundraising
How to make Online Chat Software work for your Business
Website Chat Software grows as a Customer Service tool
Local authorities-seamlessly connecting to communities via web chat software
Web Chat Software boosts Retailers Christmas Sales
Comparing the cost of website chat software to telephone support
Christmas Break: Celebration or Chaos? Web chat software to the rescue
Web Chat Software Finds the Answers to Funding
Why your Business should consider Website Chat Software
Website Chat Software improves Customer Satisfaction
Web Chat Software - A Better Way to Process Admissions Enquiries

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UK Web Chat Software Provider

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