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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Housing Associations Digitalising the Housing Association and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Insurance Making Insurance organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

THE LIVE CHAT SOLUTION PROVIDER

A range of useful information collected over the last 10 years regarding our live chat solution and customer implementation strategies, latest news and trends.

Suffolk County Council Uses UK Live Chat For Website
How to Embrace Your Geekness and Implement Chat on Your Website
How to Add Live Chat to my Website? Choose a Solution that Proactively Engages Visitors
The Best Live Chat Apps are Secured with Encryption
Add Chat to Website to Convert your Summer Traffic
Celebrate “Take Your Webmaster to Lunch” Day
Website Chat Software Provider Click4Assistance are Proud to Support P.O.R.T
Angel Underwriting, Celebrating 10 Years with Click4Assistance Web Chat System
BMI Healthcare: Web Chat Software Improves Service
Plan an Armed Forces Day Event with Live Chat on Website
The EU Referendum – Should We Stay or Should We Go?
Handle Holiday Enquiries More Efficiently with Live Chat Services
Chat for Website Helps Universities with Pre-Clearing
Chat on Your Website Clears Schedules for Summer Solstice
West Dorset Council Implements Chat Integration
How to Add Chat to my website: Chat Windows - Embedded or Pop-up? The Pro’s and Con’s
Reporting Bugs on Social Media
Prepare for the Euros with Chat on Your Website
Heat up your Sales this Summer with Live Chat Software
Web Chat Software Provider Click4Assistance Supports Trooping The Colour
Start a Chat Through SMS
The Future of Technology
Cancer Research: Improving Patient Care with Live Chat Services
Web Chat System Helps with Travel Enquiries During a Crisis
Live Chat for Website is Accessible for Everyone
Augmented Reality, Out of this World
Bradford University Turns the Big 50 This Year!
Spring Clean This May With Chat for Website
Sunderland City Council uses “Chat On Your Website” Software to Improve Online Services
How to Add Live Chat to My Website - Chat Buttons – Embedded or Sticky, What’s The Answer?
WhatsApp Improves Encryption
Add Chat to Website To Help Relieve Your Receptionist's Workload
Make Your Website Work Harder Not Your Employees!
Setting Up Live Chat On Website Helps Those with ‘Mayfever’!
Why Website Chat Software Interlinks as a Customer Service Tool
Training Staff To Give Great Customer Service Through Web Chat System
Attractions: Charm Your Visitors with Web Chat Software
Live Chat Service Helps Enquiries Regarding Pet Insurance
Roll Up, Roll Up, for Click4Assistance Travel Industry Live Chat on Website Webinar
Live Chat for Website: SaaS Vs Self-Hosting
Chat On Your Website Supports University Deadlines
Chat Integration Converts Website Traffic
How Chat For Website Can Aid School Admissions
How to Add Live Chat to My Website: Compatible with Mobile Devices
The Aftermath of The Privacy Shield
The Best Live Chat Increases Online Sales
Mayday! Add Chat to Website in Preparation for Bank Holiday Shopping Sprees
Estate Agents - Face Spring with Chat on Your Website
Live Chat Integration Helps Charities
Chat For Website: Customer Service is No Joke
Best Live Chat: It’s Customer Service not an Easter Egg Hunt
Chat Box for Website Provides Better Communication For Universities
Add Chat to Website to Help Local Authorities Save
Live Chat For Website - The Next Generation
Not So Safe Harbor and How A UK Web Chat System Can Help
Live Chat Software Gives Online Shopping the Personal Factor
Live Chat For Website; Unified Communication on the Rise
Socially Chat With Colleagues Through Click4Assistance Live Chat App
Click4Assistance Live Chat Service is Mobile Compatible
Motor Trader Profits are Slowing for 2016: Convert More with Business Chat Service
Live Chat Support Software User University of Liverpool gains Funding
Web Chat Services and the Rise of Technology in Government Organisations
Live Chat Software for Websites: An Omni Channel Approach to Customer Service
The Impact of the Investigatory Powers Bill on Web Chat Software
Click4Assistance Customer Tubz Brands Continue to Raise Fantastic Amounts of Money for Charity
Live Chat Software for Business: Giving You the Best It’s Got This Valentine’s Day
Too Polite To Ask Your Senior Colleague For Help via Text? Use Website Live Chat Software Instead.
How Live Chat Software Has Helped Improve Couriers
Live Chat Website Software: Click4Assistance Vs Zopim
UK Rated 4th Best Communications Technology in The World – 1 Reason to Choose UK Online Chat Systems Provider
New Year, New Ideas, New Web Chat Solution
Sell your Cars Faster by Implementing Live Chat Services
Comply with New Data Protection Regulation with UK Online chat provider
January Sales Proven to Convert More with Online Chat Systems
A More Simple Way Of Communicating through Live Chat Support
Live Chat Tools Provides A More Simple Way of Communicating
Click4assistance Live Chat Software provider predicts an increase in growth in 2016
Click4assistance Online Chat Facility Provider wins Corporate Excellence Award 2015
Live Chat Software can help adults with limited online skills use your website
Click4Assistance web chat solution provider has been nominated for a Corporate Excellence Award
Let a Live Chat Application relieve some of the festive pressure on your Call Centres
Live Chat Software is All I Want for Christmas
Adding Live Web Chat Software can Help you Communicate Better with your Students
Get ready for 2016 with a Live Chat System
Live Chat Software is so Much More than a Sales Tool!
Online Chat Facility Improves the Efficiency of your Call Centre
Live chat software: Embedded or Pop-Up Buttons – which ones are better for your business?
Complying to Data Protection with UK based live chat software provider Click4Assistance
Let live web chat software helps you be part of the post-Christmas market
Live Chat Software Improves your Customer Service by Responding to Customer Complaints & Enquiries
How does Click4Assistance Compare as a Live Chat Provider Alternative to LivePerson?
The silver surfers surprise us again via live chat software
Live Chat system data reports can improve your Customer Service
Live Chat Software is a Cost Effective Channel that Could Increase your Savings
Help your Students Settle into University Life
Be part of the Black Friday phenomenon by using a Live Chat Facility on your website
Add Live Chat and ensure your showroom is part of the huge growth in car sales
EU Safe Harbor Framework and Live Chat Software
More and More Insurance Companies are Implementing Live Chat Software

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