Explore our blogs
Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.
Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.
Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!
18 Sep 2025
Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots
Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.
27 Aug 2025
The best (and worst) uses of live chat and AI chatbot for customer service today
Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.
20 Aug 2025
Meet Arti: The AI Agent Chatbot Supporting Students and Staff 24/7
Across universities, colleges and training providers, support teams are handling more enquiries than ever — from prospective students navigating the application process to current students needing quick access to campus information and online services.
13 Aug 2025
How to use a chatbot for business to increase leads without ruining the customer journey
Chatbots can accelerate lead generation — but not at the cost of user experience. Here’s how marketers can strike the right balance.
30 Jul 2025
Arti – The AI Chatbot for customer support from Click4Assistance That Learns and Adapts
Discover Arti, the advanced AI chatbot for customer support from Click4Assistance, designed to automate complex conversations, deliver natural dialogue, and continuously improve performance.
11 Jul 2025
How Arti, the AI chatbot for business, supports website visitors 24/7
Discover how Arti, the AI agent chatbot, delivers 24/7 instant support on your website. Learn how AI chatbots work, where they’re used, and the benefits for your organisation.
26 Mar 2025
The Benefits of Omnichannel Chatbots for Financial Services
Discover how omnichannel chatbots transform financial services by enhancing customer engagement, improving efficiency, and ensuring smooth interactions across multiple platforms.
8 Jan 2025
Will AI Agents Take Over In 2025?
Read more about the role AI agents will play a huge part in 2025, changing live chat integration for websites and much more.
27 Nov 2024
Top 10 Tips For Customer Service Staff Over The Festive Period
Looking to maximise your returns over the lucrative festive period? Upgrading your approach to customer service is the key to success. Click here to find out more.
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