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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Housing Associations Digitalising the Housing Association and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Insurance Making Insurance organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

CONTACT US

With our Head Office located just outside London, the Click4Assistance team are available to help and advise when needed, contact us using the methods below or start a chat.

Web Chat UK Provider Contact Details based just outside London UK

UK BASED

Click4Assistance
11 Lords Court
Cricketers Way
Basildon
Essex
SS13 1SS

Company Information
VAT Number: 970 5435 13
Company Number: 05322233

Call, Email or Chat live

REQUEST A CALLBACK

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Sales Enquiries

0845 123 5871
+44 (0)1268 524628

Support Enquiries

0845 123 5879
+44 (0)1268 280826

Finance

0845 123 5871
+44 (0)1268 527875

Marketing / PR

Recruitment

Please note we do not take recruitment calls on the numbers above, please email and we will get back to you.

Request a demo

Our experts can offer advice and consultation alongside a range of professional services. Book a free, no obligation online demonstration, providing a personalized walkthrough of the web chat software with an opportunity to discuss your requirements and answer your questions.

Click4Assistance UK Live Chat Software

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CONTACT US

UK BASED

REQUEST A CALLBACK

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