SMALL AND MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

THE UK LIVE CHAT SOFTWARE PROVIDER

Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat for websites.

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Live Chat Software by Click4Assistance UK designed for flexibility, usability and full configuration.

SOFTWARE

Improve engagement with your website visitors using ‘Experiences’ by Click4Assistance. A complete and flexible live chat software solution that offers a range of communication tools.

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Web Chat Software by Click4Assistance UK offers a range of communication tools simply added to any website
Security aspects of Live Chat Software include full GDPR compliance and data encryption in transit and at rest

SECURITY

Data security is a top priority. Continued investment in the latest technology, security protocols and a world class data centre located in the UK ensures full compliance.

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OUR CLIENTS

Utilities companies using Live Chat offer advice and assistant to their customer efficiently
Public sectors and Local authorities using Web Chat reduce resources and save time
Retail companies and Ecommerce platforms integrate with Live Chat offering customers real-time assistance and support
Travel and Holiday companies using Web Chat on their website offer potential customers an easier way of communicating
NHS and Healthcare using Live Chat Systems can now provide patients with a more effective communication channel
Finance and insurance using Web Chat Solutions in new and legacy systems add text based communications
Consumer and Retails sites using Click4Assistance UK receive positive feedback from their clients
Universities and Education using Web Chat and Live Chat offer their students a great way to communicate