Web Chat Software The UK Based Provider

Converse instantly

Enable your web visitors to get answers to their queries instantly by adding our online chat software

Live Chat Software improves support and visitor experience Fast and effective support improves your visitors experience
Online Chat software increases sales, convertions and  customer loyalty Live chat software's proven to boost sales, conversions, leads and customer loyalty
Chat for websites is prefered contact method Communication through live chat is now the prefered method of contact
Monitor visitors on your website using live chat software

Monitor effectively

Learn more about your visitors to ensure your site best fits their needs

Live Chat for your website allows visitors to be monitored in real time Monitor pages visited, duration and activity all in real time
Best Live Chat provider can identify hot leads and target promotions Identify hot leads and target promotions to increase sales
Web Chat Software with reporting and MI Powerful reporting features put you in control of your live chat requests
Request your personalized online demo
online chat software allows visitors on your website to be monitored

Engage easily

Style the button, windows and the visitor journey to bring your live chat integration in line with your branding

Fully customisable Live Chat Website Easily add your logo, your colours and communicate your way
Live Chat for Small Business allows visitor information to be requested Request only relevant information through a secure connection
Live Chat software UK provider Connect web chat's to the correct department with routing groups
Engage with visitors on your website using live chat software
How do you get started?
Tailored to suit you!
Who handles the chats?
1. Add the code
Add live chat software to your website using javascript

Guaranteed to work on any website, no technical knowledge is required. We supply a small piece of code which is copied and pasted into your webpages (in any location) to display your live chat button.

2. Login
Login and you chat button will appear ready to handle incoming chats

Simply login and your online chat button will automatically become available for you to start receiving live chat enquiries from them.

3. You’re ready
Gather visitor information using a call-back form outside office hours

Your live chat software solution continues to support your business during busy peak times and out of office hours. When you’re not available an offline form is presented to gather visitor enquiries and contact details.

SME
Web chat software for UK businesses and organisations

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

Corporate organisations
Corporate organisations choose Click4Assistance live chat software

Integrate our compliant online chat software with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

The Public Sector
Public services and sectors also benefit from live chat on their website

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

Your in-house team
Your staff can easily handle incoming chat enquiries

Your experienced advisors can handle the incoming live chat enquiries when available via your online chat panel dashboard.

AI - chatbot
Use AI or Chatbots to automatically deal with incoming chats

Chatbot AI can handle the live chat requests automatically by transferring online chats to your agents if required.

Our managed service
Let our managed service team deal with questions from your customers

Our highly skilled live chat specialists can manage your chats based on your requirements; delivering outstanding quality service to your customers through your branded web chat service.

Made in Britain

Our GDPR compliant live chat software is designed, developed, hosted and supported within the UK.

UK Live Chat Provider Fully GDPR compliant to UK privacy laws
UK Web Chat account managers Dedicated UK account managers
Live Chat Software technical support UK based technical support
Live Chat software developed in UK Bespoke development available
Online Chat software rated by TrustPilot Rated as one of the best live chat providers on TrustPilot
UK live chat software provider Click4Assistance

Using Live Chat website software

At Click4Assistance, we know how visitors are likely to behave, and how they navigate a website both with and without live chat. So we know all-to-well that many users are more likely to close a website rather than go to the effort of composing an email, filling out a form or picking up the phone.

This is where online chat software can assist a business to retain those otherwise wasted visits by providing the opportunity to resolve their visitor queries in real-time. Online chat software has been statistically proven to both improve visitor retention & increase conversions.

About Click4Assistance

Click4Assistance initially had its origins as a company that provided small applications for online businesses in the UK. The first version of our live chat software was an instant success and gained popularity among British entrepreneurs it rightfully deserved.

We continue to pride ourselves on the providing a top-of-the-line live chat software which is used by prestigious universities, public service agencies, along with many other small and large businesses throughout the UK.

Why chose our chat software?

We like to think our core values, quality of service & dedication to improving our online chat software makes us not only one of the best live chat providers around, but a service far greater than most rivals provide. You’ll love our personal touch and how we tailor your live chat solution specifically for your needs.

We take compliance seriously! As UK provider you can ensure any customer data is stored exclusively within the UK, so you can rest easy knowing you have a solution that’s fully complaint with EU & UK GDPR regulations.

Our Clients

Web chat software works for any business of any size, Click4Assistance provides a resilient, secure and feature rich web chat software solution to small business & large corporations.

Utilities companies using Live Chat offer advice and assistant to their customer efficiently
Public sectors and Local authorities using Web Chat reduce resources and save time
Finance and insurance using Web Chat Solutions in new and legacy systems add text based communications
NHS and Healthcare using Live Chat Systems can now provide patients with a more effective communication channel