Blogs

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Estate Agents Digitalising the Estate Agent and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Finance Making Financial organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Company

About Us Established in the UK at the origin of the live chat concept.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.	Vacancies Work for a growing company, view our latest opportunities.
Contact Us Easily contact our teams by phone, email and chat.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Software

Developed and hosted within the UK, Click4Assistance delivers a cutting edge, feature rich online communication solution.

The Tools

A range of communication tool designed to offer your business multiple benefits available in one complete solution.

Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.		smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.

Home

CONVERSE | MONITOR | ENGAGE

PROVEN | STABLE | SECURE

EXPERIENCED | FRIENDLY | SUPPORTIVE

SMALL AND MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

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CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

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THE PUBLIC SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

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THE UK LIVE CHAT SOFTWARE PROVIDER

Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat for websites.

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SOFTWARE

Improve engagement with your website visitors using ‘Experiences’ by Click4Assistance. A complete and flexible live chat software solution that offers a range of communication tools.

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Web Chat Software by Click4Assistance UK offers a range of communication tools simply added to any website

SECURITY

Data security is a top priority. Continued investment in the latest technology, security protocols and a world class data centre located in the UK ensures full compliance.

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OUR CLIENTS

Utilities companies using Live Chat offer advice and assistant to their customer efficiently

Public sectors and Local authorities using Web Chat reduce resources and save time

Retail companies and Ecommerce platforms integrate with Live Chat offering customers real-time assistance and support

Travel and Holiday companies using Web Chat on their website offer potential customers an easier way of communicating

NHS and Healthcare using Live Chat Systems can now provide patients with a more effective communication channel

Finance and insurance using Web Chat Solutions in new and legacy systems add text based communications

Consumer and Retails sites using Click4Assistance UK receive positive feedback from their clients

Universities and Education using Web Chat and Live Chat offer their students a great way to communicate

Click4Assistance UK Live Chat Software