Web Chat Software The UK Based Provider
Converse instantly
Enable your web visitors to get answers to their queries instantly by adding our online chat software
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Fast and effective support improves your visitors experience |
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Live chat software's proven to boost sales, conversions, leads and customer loyalty |
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Communication through live chat is now the prefered method of contact |
Monitor effectively
Learn more about your visitors to ensure your site best fits their needs
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Monitor pages visited, duration and activity all in real time |
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Identify hot leads and target promotions to increase sales |
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Powerful reporting features put you in control of your live chat requests |
Engage easily
Style the button, windows and the visitor journey to bring your live chat integration in line with your branding
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Easily add your logo, your colours and communicate your way |
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Request only relevant information through a secure connection |
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Connect web chat's to the correct department with routing groups |
Guaranteed to work on any website, no technical knowledge is required. We supply a small piece of code which is copied and pasted into your webpages (in any location) to display your live chat button.
Simply login and your online chat button will automatically become available for you to start receiving live chat enquiries from them.
Your live chat software solution continues to support your business during busy peak times and out of office hours. When you’re not available an offline form is presented to gather visitor enquiries and contact details.
Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.
Integrate our compliant online chat software with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.
Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.
Your experienced advisors can handle the incoming live chat enquiries when available via your online chat panel dashboard.
Chatbot AI can handle the live chat requests automatically by transferring online chats to your agents if required.
Our highly skilled live chat specialists can manage your chats based on your requirements; delivering outstanding quality service to your customers through your branded web chat service.
Made in Britain
Our GDPR compliant live chat software is designed, developed, hosted and supported within the UK.
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Fully GDPR compliant to UK privacy laws |
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Dedicated UK account managers |
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UK based technical support |
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Bespoke development available |
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Rated as one of the best live chat providers on TrustPilot |
Using Live Chat website software
At Click4Assistance, we know how visitors are likely to behave, and how they navigate a website both with and without live chat. So we know all-to-well that many users are more likely to close a website rather than go to the effort of composing an email, filling out a form or picking up the phone.
This is where online chat software can assist a business to retain those otherwise wasted visits by providing the opportunity to resolve their visitor queries in real-time. Online chat software has been statistically proven to both improve visitor retention & increase conversions.
About Click4Assistance
Click4Assistance initially had its origins as a company that provided small applications for online businesses in the UK. The first version of our live chat software was an instant success and gained popularity among British entrepreneurs it rightfully deserved.
We continue to pride ourselves on the providing a top-of-the-line live chat software which is used by prestigious universities, public service agencies, along with many other small and large businesses throughout the UK.
Why chose our chat software?
We like to think our core values, quality of service & dedication to improving our online chat software makes us not only one of the best live chat providers around, but a service far greater than most rivals provide. You’ll love our personal touch and how we tailor your live chat solution specifically for your needs.
We take compliance seriously! As UK provider you can ensure any customer data is stored exclusively within the UK, so you can rest easy knowing you have a solution that’s fully complaint with EU & UK GDPR regulations.