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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Housing Associations Digitalising the Housing Association and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Insurance Making Insurance organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

VIRTUAL MEETING ROOM SOFTWARE

Collaborate with multiple participants in a single session, saving time by presenting important information to groups. Offer virtual conferences, open days, meeting rooms or host webinars and product launches.

Chat and Virtual Meeting Rooms for Business using Live Chat Software by Click4Assistance

YOUR MEETING, YOUR WAY

Virtual Meeting Rooms provide an online community environment that increases attendance as participants can join the session regardless of their location.

PRIVATE MEETINGS

Host a private virtual meeting room where visitors must provide a username and password to gain entry to the session. This is ideal for presenting a corporate meeting with guests.

PUBLIC MEETINGS

A public room has no entry restrictions, allowing anyone with access to the virtual meeting room's button to join. This is useful for increasing participation when hosting seminars or product launches.

PARTICIPANT ACCESS

A reactive button can be added to any web page to allow participants to access the virtual meeting room; alternatively they can be sent a direct link by email that navigates them to the pre-meeting entry form.

EASY ACCESS

Providing a virtual meeting room on your website provides your audience with easy access to information in a range of ways. Here are just a few ideas used currently by Click4Assistance customers.

Virtual Open Days

Host Auctions using Chat and virtual Meeting Rooms for Business Websites

Host Auctions and monitor bids in real time

Q & A sessions using Chat and virtual Meeting Rooms for Business Websites

Product launch Q & A sessions

NOT JUST LIVE CHAT SOFTWARE

Multiple communication channels in one complete solution, developed and supported in the UK making it fully compliant for UK businesses. Use the links below to discover more tools and functionality available within the solution.

Experiences

Reporting

Integration

Live Chat

Dashboard

Messaging

ChatBot AI

Visitor Activity

Click2Call

smartContact

Promotions

Video Chat

Meeting Rooms

Download web chat examples for your industry

Providing live chat software over 16 years for various different industries, including 25% of UK Universities with nearly 40% of our customer base comprising of Public Services, Charities and Insurance companies, we are specialists in these areas.

Click on your industry below to see examples of others using Click4Assistance, or use the selector to download customer case studies.