CLICK2CALL
Allow visitors to request a FREE phone call, instantly connecting them to your team over the normal phone network.
Simple Setup
Add Call Credit
Top up your account with call credit to start using Click2Call.
Present Click2Call
Display a reactive button and /or proactive invite on your website.
Instantly Connect
Your visitor enters their phone number for instant connection to a representative.
MORE CONNECTIONS
Click2Call enables all visitors to request a free call regardless of their location. This mitigates any expensive charges for international calls, therefore improving customer engagement for organisations that operate globally. This is particularly useful for universities to communicate with potential international students.
Many consumers will use a mobile phone in place of a landline to make phone calls. Some organisations such as insurance companies will find that their customers will try other contact methods before resorting to calling due to the costs they can incur on their mobile phone bill. Click2Call allows them to easily make contact without any charges.
CALL RATES
Click2Call provides your organisation with lower call rates per the leg of a call; here are some examples of our rates...
Both you and the visitor are using UK landlines, 1.7p + 1.7p = 3.4p / minute
You use a UK landline, the visitor uses a China landline or mobile 1.7p + 2.7p = 4.4p / minute
You use a UK landline, the visitor uses a US landline 1.7p + 1.7p = 3.4p / minute
SAVE TIME
There is nothing more frustrating for a customer than to wait in a queue or have to navigate an automatic menu in order to call a company with a quick question. The Click2Call functionality allows them to request a call and be instantly connected with an available operator.
NOT JUST LIVE CHAT
Multiple communication channels in one complete solution, developed and supported in the UK. Use the links below to discover more tools and functionality available within the solution.
