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Experiences
Dashboard
Reporting
Integration
Live Chat
Visitor Activity
Click2Call
smartContact
Promotions
Video Chat
Meeting Rooms

PROMOTIONS

Automatically present an image to your visitors, sharing latest products, special deals or important news, and redirect them to the relevant page.
Popups, Promotions and Road Blocks using Click4Assistance Live Chat Software
Assist website visitors using popups and roadblocks

REMAIN IN CONTROL

Present multiple Promotions proactively based on duration or pages browsed.
Easily add road blocks to your website and assist visitors Easily add the script to the website
 
Design your own customisable promotions and redirect visitors to areas of interest Choose from template designs or upload your own image
 
Configure and define rules when and how road blocks and promotions should appear Simply configure what pages they appear on, the timing and if they redirect
 
Report on the success of popups and easily adjust Report on performance to measure and improve uptake
 
Customise Popup and Promotions and road blocks based on operational needs Amend at any time to suit seasonal and operational needs
Stand out to your visitors using Popups, Promotions and Road Blocks

STAND OUT

When a Promotion is presented, an option to ‘grey out’ the website behind ensures the visitors attention is drawn to the important message, and forces an acknowledgement.

SAVE RESOURCES

No agent involvement is required therefore Promotions can be presented on the website 24/7. This ensures late night browsers still receive important information and saves time and resources.
Road blocks can be used with no operator evolvement using live chat software

SAVE RESOURCES

No agent involvement is required therefore Promotions can be presented on the website 24/7. This ensures late night browsers still receive important information and saves time and resources.
Popups can be triggered with no operator involvement using web chat software

INCREASE SALES

Promotions make visitors aware of your latest deals and offers. Encourage them to complete a purchase and increase your organisations conversion rates.

NOT JUST LIVE CHAT

Multiple communication channels in one complete solution, developed and supported in the UK. Use the links below to discover more tools and functionality available within the solution.
Customisation allows you to configure and brand the chat window to your exact requirements

Experiences
Reports and Management Information provide summarized and details information regarding all aspects of the live chat solution

Reporting
Integration and API enables 3rd party products to be used such as Google Analytics and Microsoft CRM

Integration
Live Chat Tool allows your business to reactively and proactively engage with visitor whilst on your website

Live Chat
Our unique Dashboard provides greater usability and productiveness for chat operators and agents

Dashboard
Website Analytics and Visitor Activity allow you to understand how visitors came to your site and their journey

Visitor Activity
Click2Call Tool allows visitors to instigate a telephone conversation with your chat operators free of charge

Click2Call
Call back form enables you to gather information from the visitor when your live chat agents are unavailable

smartContact
Popups, Roadblocks and Promotions help assist visitors on your website to the right areas

Promotions
Video Chat Solution provides both voice and video communication between visitors on your website and the chat operator

Video Chat
Chat rooms and meeting rooms enables multiple participants to communicate in a moderated safe and secure environment

Meeting Rooms