Blogs

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Estate Agents Digitalising the Estate Agent and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Finance Making Financial organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Company

About Us Established in the UK at the origin of the live chat concept.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.	Vacancies Work for a growing company, view our latest opportunities.
Contact Us Easily contact our teams by phone, email and chat.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Software

Developed and hosted within the UK, Click4Assistance delivers a cutting edge, feature rich online communication solution.

The Tools

A range of communication tool designed to offer your business multiple benefits available in one complete solution.

Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.		smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.

Home

PROMOTIONS

Automatically present an image to your visitors, sharing latest products, special deals or important news, and redirect them to the relevant page.

REMAIN IN CONTROL

Present multiple Promotions proactively based on duration or pages browsed.

NOT JUST LIVE CHAT

Multiple communication channels in one complete solution, developed and supported in the UK. Use the links below to discover more tools and functionality available within the solution.

Experiences

Reporting

Integration

Live Chat

Dashboard

Visitor Activity

Click2Call

smartContact

Promotions

Video Chat

Meeting Rooms

Click4Assistance UK Live Chat Software

	Easily add the script to the website

	Choose from template designs or upload your own image

	Simply configure what pages they appear on, the timing and if they redirect

	Report on performance to measure and improve uptake

	Amend at any time to suit seasonal and operational needs

PROMOTIONS

REMAIN IN CONTROL

NOT JUST LIVE CHAT

SOFTWARE

COMPANY

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NOT JUST LIVE CHAT

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