Explore our blogs
Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.
Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.
Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!
27 Aug 2025
The best (and worst) uses of live chat and AI chatbot for customer service today
Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.
20 Aug 2025
Meet Arti: The AI Agent Chatbot Supporting Students and Staff 24/7
Across universities, colleges and training providers, support teams are handling more enquiries than ever — from prospective students navigating the application process to current students needing quick access to campus information and online services.
20 Aug 2025
Meet Arti: The AI Agent Chatbot Supporting Students and Staff 24/7
Across universities, colleges and training providers, support teams are handling more enquiries than ever — from prospective students navigating the application process to current students needing quick access to campus information and online services.
13 Aug 2025
How to use a chatbot for business to increase leads without ruining the customer journey
Chatbots can accelerate lead generation — but not at the cost of user experience. Here’s how marketers can strike the right balance.
6 Aug 2025
How AI chatbots for business are reshaping real-time marketing conversations
Discover how AI chatbots for business are transforming real-time marketing conversations — boosting engagement, personalisation, lead generation and customer insights.
30 Jul 2025
Arti – The AI Chatbot for customer support from Click4Assistance That Learns and Adapts
Discover Arti, the advanced AI chatbot for customer support from Click4Assistance, designed to automate complex conversations, deliver natural dialogue, and continuously improve performance.
11 Jul 2025
How Arti, the AI chatbot for business, supports website visitors 24/7
Discover how Arti, the AI agent chatbot, delivers 24/7 instant support on your website. Learn how AI chatbots work, where they’re used, and the benefits for your organisation.
11 Jul 2025
How Arti, the AI chatbot for business, supports website visitors 24/7
Discover how Arti, the AI agent chatbot, delivers 24/7 instant support on your website. Learn how AI chatbots work, where they’re used, and the benefits for your organisation.
27 Jun 2025
Meet Arti: The AI agent for customer support
Discover Arti, the AI agent chatbot from Click4Assistance. Handle enquiries 24/7, support multiple languages, and deliver seamless human handoffs with ease.
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