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      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

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      Our latest AI Agent Chatbot, powered by ChatGPT.

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      A complete omni channel solution, enabling multiple communication channels in a single platform.

      • WhatsApp
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      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

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      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots 18 Sep 2025

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots

Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots 18 Sep 2025

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots

Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots 18 Sep 2025

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots

Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots 18 Sep 2025

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots

Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.

How a Conversational AI Chatbot Turned a Simple Enquiry into a Lead 17 Sep 2025

How a Conversational AI Chatbot Turned a Simple Enquiry into a Lead

Discover how a conversational AI chatbot transformed an enquiry into a qualified lead in ChatGPT’s own words.

The best (and worst) uses of live chat and AI chatbot for customer service today 27 Aug 2025

The best (and worst) uses of live chat and AI chatbot for customer service today

Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.

The best (and worst) uses of live chat and AI chatbot for customer service today 27 Aug 2025

The best (and worst) uses of live chat and AI chatbot for customer service today

Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.

The best (and worst) uses of live chat and AI chatbot for customer service today 27 Aug 2025

The best (and worst) uses of live chat and AI chatbot for customer service today

Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.

The best (and worst) uses of live chat and AI chatbot for customer service today 27 Aug 2025

The best (and worst) uses of live chat and AI chatbot for customer service today

Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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