Explore our blogs
Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.
Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.
Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!
27 Jun 2025
Meet Arti: The AI agent for customer support
Discover Arti, the AI agent chatbot from Click4Assistance. Handle enquiries 24/7, support multiple languages, and deliver seamless human handoffs with ease.
25 Jun 2025
What’s the difference between chatbots and AI agents for business?
Discover the key differences between rule-based chatbots and AI agents for business. Learn how Click4Assistance helps UK businesses enhance customer service with smart automation.
18 Jun 2025
How adding live chat to a website helps nonprofits engage more supporters and volunteers online
Nonprofits are constantly seeking new ways to connect with supporters, inspire donations, and recruit volunteers. With more people than ever visiting charity websites and interacting through social media, it’s essential that nonprofit organisations engage quickly and offer support. Adding live chat to a website helps.
21 May 2025
AI Agents vs. OpenAI: Key Differences & Impact on Live Chat & Chatbots
Discover the difference between AI agents and OpenAI and how they shape live chat, chatbots, and AI-powered customer support. Learn how businesses can leverage AI for smarter, more efficient interactions.
16 Apr 2025
Introducing the new Click4Assistance website: smarter, faster, and focused on you
Explore the new Click4Assistance website, designed to enhance your experience with live chat, chatbots, and AI chatbots. Built with users in mind, it’s now easier than ever to find the right solution for your organisation.
12 Mar 2025
How Live Chat Integration Can Improve Support Services for People in Need
Discover how live chat integration enhances support services for people in need, providing instant, accessible, and empathetic assistance for those facing challenges.
19 Feb 2025
Top 10 common chatbot mistakes and how to avoid them
Want to add live chat and chatbot to your website? Read this guide to the most common mistakes and how to avoid them first.
12 Feb 2025
5 outcomes from the Paris AI Summit 2025
Discover the most important outcomes of the Paris AI Summit 2025.
5 Feb 2025
What is the Stargate Project?
The Stargate Project is a $500 billion investment, which is said to position the US as a leader in AI.
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