Meet Arti: The AI agent for customer support

Discover Arti, the AI agent chatbot from Click4Assistance. Handle enquiries 24/7, support multiple languages, and deliver seamless human handoffs with ease.

When it comes to customer engagement, today’s customers want answers instantly, interactions that feel human, with round-the-clock support. At Click4Assistance, we’ve developed a solution to meet those expectations – and exceed them.

Introducing Arti, our brand-new AI agent chatbot designed to transform the way organisations connect with their audiences.

Why we created Arti

We’ve been helping organisations engage customers through live chat software for over two decades. As technology evolved and artificial intelligence became more advanced, it was clear that the next step was to bring intelligent automation into the conversation – without losing the personal touch.

That’s where Arti comes in.

Unlike traditional chatbots that follow rigid scripts, Arti is an AI agent that understands natural language, interprets intent, learns over time, and adapts to the needs of your business. It’s designed to handle common enquiries quickly and efficiently, freeing up your team to focus on complex queries that need human expertise.

And importantly, Arti is always on. Day or night, weekday or weekend, your customers can get support exactly when they need it.

Take a look: Arti in action

Watch our short introduction video to see how Arti works and what makes it different from other chatbots. In less than two minutes, you'll see how Arti:

• Welcomes visitors to your website
• Understands customer queries using advanced natural language processing
• Delivers quick, accurate answers
• Transfers chats to human agents when needed.

Built for businesses like yours

Whether you’re in local government, higher education, healthcare, housing, or the private sector, Arti is built to flex. You can customise its tone of voice, training data, and workflows to match your organisation’s unique needs and branding.

Behind the scenes, Arti works hand-in-hand with your team – keeping transcripts, learning from interactions, and always getting better. And because it's part of the Click4Assistance platform, it can also integrate with your live chat and web communication tools.

Multi-language support, global reach

Arti is built to support multilingual audiences, allowing you to communicate effectively with customers in multiple languages. Whether your organisation serves international users or diverse communities at home, Arti helps break down language barriers and deliver consistent support.

Knows when to hand off to a human

While Arti can manage a wide range of queries independently, it also knows its limits. When a conversation becomes too complex or sensitive, Arti smoothly hands the customer over to a human agent – ensuring a smooth and supportive experience every time.

Ready to transform your customer experience?

Arti is more than a chatbot. It’s an intelligent assistant that never sleeps, never loses patience, and never misses a beat.

If you’re ready to deliver faster responses, reduce the burden on your support team, and impress your customers with AI-powered service – let’s talk.

Interested to know more?

Book a demo with our team