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      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

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      Our latest AI Agent Chatbot, powered by ChatGPT.

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      A complete omni channel solution, enabling multiple communication channels in a single platform.

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      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

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      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.

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    • About us Red navigation arrow icon

      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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Why Travel Agents Need AI agents for Summer Holiday Bookings 11 Jun 2025

Why Travel Agents Need AI agents for Summer Holiday Bookings

Discover how AI agents like Arti from Click4Assistance help travel agents manage peak season demand, streamline bookings, and deliver exceptional customer service

Why Travel Agents Need AI agents for Summer Holiday Bookings 11 Jun 2025

Why Travel Agents Need AI agents for Summer Holiday Bookings

Discover how AI agents like Arti from Click4Assistance help travel agents manage peak season demand, streamline bookings, and deliver exceptional customer service

Meet Coni – The Customer Service Chatbot for Websites 4 Jun 2025

Meet Coni – The Customer Service Chatbot for Websites

Discover Coni, the AI chatbot from Click4Assistance, built to boost customer service, streamline service, and provide round-the-clock support.

How AI agents can benefit insurance underwriters 28 May 2025

How AI agents can benefit insurance underwriters

The insurance industry is built on precision, speed, and customer trust – and nowhere is that more crucial than in underwriting. Underwriters evaluate risk quickly and accurately, ensuring policies are both fair and profitable. Insurance companies must also deliver smooth customer experiences in a fast-paced digital world.

AI Agents vs. OpenAI: Key Differences & Impact on Live Chat & Chatbots 21 May 2025

AI Agents vs. OpenAI: Key Differences & Impact on Live Chat & Chatbots

Discover the difference between AI agents and OpenAI and how they shape live chat, chatbots, and AI-powered customer support. Learn how businesses can leverage AI for smarter, more efficient interactions.

How AI Chatbot Software Reduces Compliance Risks for UK Contact Centres 30 Apr 2025

How AI Chatbot Software Reduces Compliance Risks for UK Contact Centres

Discover how Click4Assistance AI chatbot software helps UK contact centres minimise compliance risks by improving data security, maintaining regulatory adherence, and ensuring consistent customer interactions.

How AI Chatbot Software Reduces Compliance Risks for UK Contact Centres 30 Apr 2025

How AI Chatbot Software Reduces Compliance Risks for UK Contact Centres

Discover how Click4Assistance AI chatbot software helps UK contact centres minimise compliance risks by improving data security, maintaining regulatory adherence, and ensuring consistent customer interactions.

How live chat software supports social media marketing strategies 23 Apr 2025

How live chat software supports social media marketing strategies

Discover how live chat helps marketers across industries boost engagement, drive conversions, and provide real-time support through their social media marketing strategies.

How live chat software supports social media marketing strategies 23 Apr 2025

How live chat software supports social media marketing strategies

Discover how live chat helps marketers across industries boost engagement, drive conversions, and provide real-time support through their social media marketing strategies.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

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