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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

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The best (and worst) uses of live chat and AI chatbot for customer service today 27 Aug 2025

The best (and worst) uses of live chat and AI chatbot for customer service today

Live chat and AI chatbots have transformed customer service — but not always for the better. Here's what works, what doesn’t, and how to avoid the most common pitfalls.

Meet Arti: The AI Agent Chatbot Supporting Students and Staff 24/7 20 Aug 2025

Meet Arti: The AI Agent Chatbot Supporting Students and Staff 24/7

Across universities, colleges and training providers, support teams are handling more enquiries than ever — from prospective students navigating the application process to current students needing quick access to campus information and online services.

How to use a chatbot for business to increase leads without ruining the customer journey 13 Aug 2025

How to use a chatbot for business to increase leads without ruining the customer journey

Chatbots can accelerate lead generation — but not at the cost of user experience. Here’s how marketers can strike the right balance.

How AI chatbots for business are reshaping real-time marketing conversations 6 Aug 2025

How AI chatbots for business are reshaping real-time marketing conversations

Discover how AI chatbots for business are transforming real-time marketing conversations — boosting engagement, personalisation, lead generation and customer insights.

Arti – The AI Chatbot for customer support from Click4Assistance That Learns and Adapts 30 Jul 2025

Arti – The AI Chatbot for customer support from Click4Assistance That Learns and Adapts

Discover Arti, the advanced AI chatbot for customer support from Click4Assistance, designed to automate complex conversations, deliver natural dialogue, and continuously improve performance.

Setting up your AI agent for business chatbot: A simple guide to Arti from Click4Assistance 25 Jul 2025

Setting up your AI agent for business chatbot: A simple guide to Arti from Click4Assistance

Learn how to set up Arti, the AI agent chatbot from Click4Assistance. Quick setup, UK-based support, and real results. Discover the benefits of AI on your website or intranet.

Why SMEs Should Use an AI Agent for Customer Support 23 Jul 2025

Why SMEs Should Use an AI Agent for Customer Support

Discover why an AI agent for customer support is a smart investment for UK SMEs. Improve customer engagement, boost efficiency, and support growth with Click4Assistance AI agent chatbots.

Click4Assistance vs other AI chatbot for business providers: key differences explained 18 Jul 2025

Click4Assistance vs other AI chatbot for business providers: key differences explained

Discover why Click4Assistance stands out among AI chatbot for business providers. UK-based support, secure hosting, full integration and a customisable AI agent built for your organisation.

How Coni the Chatbot for Website Helps Housing Associations Support Residents 16 Jul 2025

How Coni the Chatbot for Website Helps Housing Associations Support Residents

Discover how Coni, the chatbot for website from Click4Assistance, helps housing associations handle resident queries, streamline services, and reduce staff workload.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

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