Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

14 April 2016 Tips for using Online Chat Software | 4413 views

UK Live Chat for Web Software Provider Expands Team

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With the increased interest in Live Chat for Web Software across the UK, more companies than ever are offering a live chat for web communication channel. This means the Click4Assistance team is still expanding!

At Click4Assistance, only top quality customer service will do. With our high expectations, winning a place on the Click4Assistance team is not easy. We look for people who are the best at what they do, think creatively and are prepared to exceed customers’ requirements. We believe we have found exactly that in Jack Brown.

About Jack

With his outgoing and confident personality, Jack quickly became a valuable addition to the Click4Assistance account management team. Previously working within IT recruitment, Jack has a broad knowledge of all things technical, and is rapidly becoming an expert in the features and benefits of Click4Assistance Live Chat for Web Software. Continuous training will ensure Jack stays up to date with the latest developments in communication delivery and customer service methodology.

Aside from the training, Jack totally ‘gets’ the Click4Assistance philosophy. He naturally understands that we listen to our customers’ needs and going out of our way to ensure we deliver a solution that fits the bill.

When not working, Jack is a team player for Barking Rugby Club and partakes in the active social life that accompanies being involved with a sporting team. A big guy (with a little dog) and a bigger personality, Jack also enjoys a game of snooker in his spare time.

Jack loves a chat, so feel free to give him a call, drop him an email or start a live chat to find out more about how he can help your business improve customer service, reduce resourcing costs and optimise website conversions with live chat for web software.

Please join us in welcoming Jack to the Click4Assistance family, we look forward to working with him for many years to come.

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