Click4Assistance brings you a click-to-chat live chat tool to instantly communicate with your visitors in order to resolve support issues, reduce stress, engage them in meaningful conversations and best of all, add a human touch to your online presence. We provide an easy-to-use live chat tool that can instantly turn your static website into a communication powerhouse where you can literally be with your customers and clients while they are browsing through various pages of your website trying to decide whether they should do business with you or not.
While we don't intend to spread panic among our prospective customers but if you get decent number of targeted visitors and if you're not engaging them in real-time with our live chat tool, you're losing most of them. Various studies have revealed that more than 60% people leave websites without doing business even when they had intended to.
There might not be any fault with your website; we live in a highly distracted world. Just think of how you normally access a website. Scores of things are happening around you – everybody, everything is vying for your attention. In the midst of that, it is so easy to go from one link to another so you aren't even really hell-bent upon staying on a particular website. You just go to a website, can't find what you're looking for, or simply get a chat notification from a friend, or decide to check a Facebook update, and then you forget about the website you are visiting. Sometimes when you are looking for some information and you don't seem to be able to find the information on that particular website, you start looking at other places, completely losing track of the website from where you had wanted to purchase a particular thing.
On the other hand, if there is live chat software on the website there is someone to talk to you, to keep you focused, and help you decide. He or she can direct you to the information you're looking for, or simply provide it there and then.
The same is happening with the people visiting your website. They are leaving your website in hordes and you can stop most of them by engaging them using our live chat tool.
It's all about being there at the right time – this is what people really appreciate. They don't mind if your product or service has some problems you are still working on. What they want is, when they need your help, you are there to see them through the difficult time. This is what our live chat tool allows you to do. When you have a live chat tool button on your website people feel welcomed. Even if they don't click or tap on the button, they know that at least you are there. The icing on the cake is when they are feeling stuck and suddenly you offer them help by initiating a chat session.
Adding a live chat tool to your website, especially from Click4Assistance, is extremely easy. You don't even need programming or web designing help unless you want to totally customise the live chat tool according to your website – for that you can also seek our help.
To get started, all you have to do is log onto our website, register yourself as a business and simply run the setup file and within 5 minutes you are ready to go.