OUR EXPERT KNOWLEDGE REGARDING LIVE CHAT ON YOUR WEBSITE

Make your healthcare practice more accessible
What is good customer service and why is it important?
Bracing for the future
A new revenue stream during COVID-19 for Click4Assistance Partners
The importance of the right customer service for local authorities
Best practices when working from home (Part two)
The benefits of video chat with your students
How can your customer service team work remotely during COVID-19 lockdown?
Personal one-on-one chats with the public
The importance of body language
How charities can use video chat for a more personal touch
Best practices when working from home (Part one)
Transform your patient follow ups with video
Respond to Coronavirus: Keep your business online while self-isolating
How can my clients benefit from video calling?
What's the benefit of video chat for business?
How video chat can help contact centres
Transforming customer experience in local authorities
The most common Chatbot fails and how to avoid them
Creating a more personal experience with prospective students
Is social media instant messaging better for customer service?
How responsive is your social media instant messaging?
Where do the public communicate?
Building great social media customer service
How to build the best social media autoresponder
Make your healthcare practice more social
Response to Coronavirus
Attention Digital Agencies: Our Partnership Program was made for YOU!
The future of business is conversational
Social media can power your client offering
How social are you as a local authority?
Customer Service vs. Customer Experience: What’s the Difference?
Dear University, do you DM?
How do chatbots really work?
BYOD Schemes and Remote Working: Productivity or Distraction?
When it comes to buying insurance online, all about the user experience
Travel agencies: it’s time to get social!
Would YOU leave a shop open without staff?
Change the way you communicate with patients forever
The hidden cost of new clients
Start-Ups, what’s more important? Products or sales?
How AI chatbots can improve your customer retention
How does your local authority save time and money?
How to diagnose and cure your customer’s pain points
The robots are taking over
Your business needs live chat. Here’s why.
How to deal with negative customer reviews
Build trust in your insurance agency with live chat
AI chatbots improve travel booking enquiries
30 Days into 2020: Are you persevering with those ‘resolutions’?
It’s time for the machines to do the heavy lifting
Revolutionise your customer offering with artificial intelligence
Is your customer service 5 star?
Are your contact centre agents exhausted?
Making communication with the public easier
Time to increase the productivity of your customer service
How is your university reducing administrative strain?
Marketing Tips and Trends for 2020
About Insurance: Shhhh, you shouldn’t talk about this.
Does your travel agency have a leaky bucket?
Web Chat Software supports your Digital Transformation
Digital transformation in the health sector
Provide privacy and discretion to those in need
Why live chat should be one of your bigger resolutions in 2020
Happy New Year!
Your contact centre survived Christmas! Are you ready for 2020?
Our Year in Review
Merry Christmas!
Dealing with angry customers
Identify hot leads on your website and increase conversions
2020’s Customer Services Tips for Financial Businesses
How prepared is your travel agency for 2020?
How prepared are you for the holiday season?
Is your healthcare practice ready for the Christmas rush?
Help when help is needed: Keep your charity accessible this Christmas with Live Chat Software
One Simple Way to Increase your Client Value Offering
How to make your customer service more effective
Is your contact centre ready for the holiday rush?
Even Santa Has His Travel Plans Sorted
Let Technology Aid Your Healthcare Organisation This Winter
Optimising Your Clients Websites Leads to More Sales
Is Your Online Store Ready for Black Friday?
Contact Centre Spotlight: Your Business Voice
Keeping Your Ward Up to Date with Changes after Brexit
Attracting International Students after Brexit
Click4Assistance MS-UK’s 925 Challenge Update
Finance Companies: Are You Ready For Brexit?
Airlines and Travel Companies Need to Improve their Online Communication
Is Your Healthcare Organisation Ready for the Changes in the UK?
Prepare Your Clients for Brexit
Implementing a Chatbot – How to Get It Right
Contact Centres Promote Full Range of Services to Clients with Live Chat
Councils: Stepping Up Brexit Preparations?
Canadian University Partners With Click4Assistance
Click4Assistance: Raffle for MS-UK’s 925 Challenge
Chatting About Using Chatbots within Charity Organisations
Click4Assistance Are Taking Part In MS-UK’s 925 Challenge
Optimising Live Chat for the Finance Industry
Tour Providers Increase Interest with Web Chat Software

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