Explore our blogs
Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.
Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.
Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!
27 Jun 2025
Meet Arti: The AI agent for customer support
Discover Arti, the AI agent chatbot from Click4Assistance. Handle enquiries 24/7, support multiple languages, and deliver seamless human handoffs with ease.
25 Jun 2025
What’s the difference between chatbots and AI agents for business?
Discover the key differences between rule-based chatbots and AI agents for business. Learn how Click4Assistance helps UK businesses enhance customer service with smart automation.
18 Jun 2025
How adding live chat to a website helps nonprofits engage more supporters and volunteers online
Nonprofits are constantly seeking new ways to connect with supporters, inspire donations, and recruit volunteers. With more people than ever visiting charity websites and interacting through social media, it’s essential that nonprofit organisations engage quickly and offer support. Adding live chat to a website helps.
11 Jun 2025
Why Travel Agents Need AI agents for Summer Holiday Bookings
Discover how AI agents like Arti from Click4Assistance help travel agents manage peak season demand, streamline bookings, and deliver exceptional customer service
4 Jun 2025
Meet Coni – The Customer Service Chatbot for Websites
Discover Coni, the AI chatbot from Click4Assistance, built to boost customer service, streamline service, and provide round-the-clock support.
28 May 2025
How AI agents can benefit insurance underwriters
The insurance industry is built on precision, speed, and customer trust – and nowhere is that more crucial than in underwriting. Underwriters evaluate risk quickly and accurately, ensuring policies are both fair and profitable. Insurance companies must also deliver smooth customer experiences in a fast-paced digital world.
21 May 2025
AI Agents vs. OpenAI: Key Differences & Impact on Live Chat & Chatbots
Discover the difference between AI agents and OpenAI and how they shape live chat, chatbots, and AI-powered customer support. Learn how businesses can leverage AI for smarter, more efficient interactions.
14 May 2025
Meet Arti – The AI Chatbot revolutionising customer experience
Discover Arti, the AI chatbot from Click4Assistance transforming customer engagement with 24/7 instant support, human-like conversations, easy integration, and GDPR-compliant security. Book your free demo today!
8 May 2025
How AI chatbots support universities and students during exam season
Discover how AI chatbots help universities improve student support during exam season by reducing pressure on staff, answering common queries, and enhancing the student experience.
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