Try "Coni" the Chatbot & "Arti" the AI Agent
A structured based Chatbot, just follow the flow . . . .
Transform your customer experience with a flow-based chatbot built around your operations. Quickly create tailored conversation flows, automate common questions, and intelligently triage enquiries which reduce your contact centre workload.
Transfer to human agent? - Choose “Something else >> Enter details”
Click here to see Coni & Arti the AI Agent in action
An AI Agent, powered by ChatGPT, trained with your documents and web pages.
Try asking these questions:
1) How do I book a service?
2) I want to arrange a test drive
3) Do you offer finance?
Transfer to human agent? - Just ask
. . . . Just type your questionConi the Chatbot
With an intuitive drag-and-drop builder, quickly create your own chatbot to handle enquiries and seamlessly hand off to a human agent when needed.
Build your chatbot flowArti the AI Agent
Easily train your own AI agent by uploading existing documents (Word, PDF, Excel) or linking it to your website pages, optional hand-off to human when needed.
Train your AI AgentGood entry point for chatbot experience
I've found the team at C4A to be really helpful, and very responsive. We've required a lot of investigative help to tweak the bots and tailor them to our requirements, and Luke and Fraser have been very helpful. Debbie is efficient and nothing ever seems like too much hassle.
Co-Ownership
Partnership working at its best...
We have been working with Click4Assistance since 2022 and I would highly recommend them to anyone. Their approach to customer service and partnership working is truly excellent. We use their chatbots, which allow us to configure as we go rather than waiting for a 'service ticket' to be responded to - a must in a busy & diverse CX environment. The team at C4A are also amazing and nothing is ever too much trouble - just excellent!
Brenda McKenna