Try "Coni" the Chatbot & "Arti" the AI Agent
A structured based Chatbot, just follow the flow . . . .
Transform your customer experience with a flow-based chatbot built around your operations. Quickly create tailored conversation flows, automate common questions, and intelligently triage enquiries which reduce your contact centre workload.
Transfer to human agent? - Choose “Something else >> Enter details”
Click here to see Coni & Arti the AI Agent in action
An AI Agent, powered by ChatGPT, trained with your documents and web pages.
Try asking these questions:
1) How do I pay my council tax?
2) I want to report a local issue
3) When will my bin be collected?
Transfer to human agent? - Just ask
. . . . Just type your questionConi the Chatbot
With an intuitive drag-and-drop builder, quickly create your own chatbot to handle enquiries and seamlessly hand off to a human agent when needed.
Build your chatbot flowArti the AI Agent
Easily train your own AI agent by uploading existing documents (Word, PDF, Excel) or linking it to your website pages, optional hand-off to human when needed.
Train your AI AgentExcellent Service
We have been using Click4Assistance for over 5 years. It allowed us to create a customer engagement solution really easily with the ability to scale across multiple brands and sites over time. The team at C4A are extremely helpful and supportive to help you get the most out of the product. They are consistently innovative focusing on increasing the value of this solution.
Jakub
Decent Solution
We have been using the C4A live chat on our website for a few months now as a new way for our members to contact us. It's a good application and provides value for money. Additionally, the C4A business development manager, Ondre Sterling, has been very helpful in guiding us to choose the best plan for our needs. Their technical support and training processes are also straightforward and readily available. Overall, we are pleased with this solution so far.
Homayoon