AI Agents & Chatbots for Healthcare Websites

Discover how Arti, an AI-powered agent, and Coni, a rule-based chatbot, help transform healthcare services. Through realistic NHS and private healthcare scenarios, they showcase how AI and rule-based automation can answer patient enquiries, support appointment bookings, provide service information, and improve operational efficiency for UK healthcare providers.

Try "Coni" the Chatbot & "Arti" the AI Agent

Coni avatar A structured based Chatbot, just follow the flow . . . .

Transform your customer experience with a flow-based chatbot built around your operations. Quickly create tailored conversation flows, automate common questions, and intelligently triage enquiries which reduce your contact centre workload.

Transfer to human agent? - Choose “Something else >> Enter details”

Click here to see Coni & Arti the AI Agent in action

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Coni avatar An AI Agent, powered by ChatGPT, trained with your documents and web pages.

Try asking these questions:

  1) When is the surgery open?

  2) I want to book an appointment?

  3) Request a repeat prescription?

Transfer to human agent? - Just ask

. . . . Just type your question
Please note, this is for demonstration purposes only, there may not be human agents available.

Coni the Chatbot

With an intuitive drag-and-drop builder, quickly create your own chatbot to handle enquiries and seamlessly hand off to a human agent when needed.

Build your chatbot flow

Arti the AI Agent

Easily train your own AI agent by uploading existing documents (Word, PDF, Excel) or linking it to your website pages, optional hand-off to human when needed.

Train your AI Agent

Book a Demo

Our team of experts are here to demonstrate how AI agents and chatbots can transform communication across your healthcare organisation.

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Understand how similar organisations have successfully implemented Click4Assistance

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Simplicity is the key, a real-time demo to show you the software in action and answer your questions

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Find out more about our team and our stance on UK data security and compliance

Really good service

Really good service. Able to call and staff are always available and keen to help out, especially Ondre and Fraser - they are the best! Well priced product, and diversifies how people can contact us. Always works well with no issues. 5 stars.

Benjamin B. Forbes

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Partnership working at its best...

We have been working with Click4Assistance since 2022 and I would highly recommend them to anyone. Their approach to customer service and partnership working is truly excellent. We use their chatbots, which allow us to configure as we go rather than waiting for a 'service ticket' to be responded to - a must in a busy & diverse CX environment. The team at C4A are also amazing and nothing is ever too much trouble - just excellent!

Brenda McKenna