AI Agents & Chatbots for Housing Association Websites

Discover how Arti, an AI-powered agent, and Coni, a rule-based chatbot, help transform housing services. Through realistic housing association scenarios, they showcase how AI and rule-based automation can answer tenant enquiries, support repairs reporting, provide housing information, and improve operational efficiency for UK housing associations and social housing providers.

Try "Coni" the Chatbot & "Arti" the AI Agent

Coni avatar A structured based Chatbot, just follow the flow . . . .

Transform your customer experience with a flow-based chatbot built around your operations. Quickly create tailored conversation flows, automate common questions, and intelligently triage enquiries which reduce your contact centre workload.

Transfer to human agent? - Choose “Something else >> Enter details”

Click here to see Coni & Arti the AI Agent in action

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Coni avatar An AI Agent, powered by ChatGPT, trained with your documents and web pages.

Try asking these questions:

  1) I need to report a repair

  2) How do I pay for my rent?

  3) I want to apply for housing

Transfer to human agent? - Just ask

. . . . Just type your question
Please note, this is for demonstration purposes only, there may not be human agents available.

Coni the Chatbot

With an intuitive drag-and-drop builder, quickly create your own chatbot to handle enquiries and seamlessly hand off to a human agent when needed.

Build your chatbot flow

Arti the AI Agent

Easily train your own AI agent by uploading existing documents (Word, PDF, Excel) or linking it to your website pages, optional hand-off to human when needed.

Train your AI Agent

Book a Demo

Our team of experts are here to demonstrate how AI agents and chatbots can transform communication across your housing association.

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Understand how similar organisations have successfully implemented Click4Assistance

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Simplicity is the key, a real-time demo to show you the software in action and answer your questions

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Find out more about our team and our stance on UK data security and compliance

Brilliant service!

Been dealing with Jill for years who's been brilliant. Always on hand to answer my inane queries and always happy to hear our latest ideas for improvements. Scott, who has taken over from Jill, is very much cut from the same cloth and incredibly knowledgeable and helpful! Thanks to all as always

Vela Levy

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Great software and helpful, friendly staff

Click4Assistance's friendly team have been really helpful from the initial demo through to implementation and beyond. The chat software is very user friendly and now our teams wouldn't be without it. A big thanks to Jill and Fraser who's knowledge and prompt support have made the whole process so easy.

Daryl