AI Agents & Chatbots for Retail & Ecommerce Websites

Discover how Arti, an AI-powered agent, and Coni, a rule-based chatbot, help transform retail and ecommerce operations. Through realistic retail scenarios, they showcase how AI and rule-based automation can answer customer enquiries, provide product information, support order tracking, and improve operational efficiency for UK retailers and ecommerce businesses.

Try "Coni" the Chatbot & "Arti" the AI Agent

Coni avatar A structured based Chatbot, just follow the flow . . . .

Transform your customer experience with a flow-based chatbot built around your operations. Quickly create tailored conversation flows, automate common questions, and intelligently triage enquiries which reduce your contact centre workload.

Transfer to human agent? - Choose “Something else >> Enter details”

Click here to see Coni & Arti the AI Agent in action

Play icon
Coni avatar An AI Agent, powered by ChatGPT, trained with your documents and web pages.

Try asking these questions:

  1) When is the store open?

  2) I need to make a return?

  3) What delivery options are available?

Transfer to human agent? - Just ask

. . . . Just type your question
Please note, this is for demonstration purposes only, there may not be human agents available.

Coni the Chatbot

With an intuitive drag-and-drop builder, quickly create your own chatbot to handle enquiries and seamlessly hand off to a human agent when needed.

Build your chatbot flow

Arti the AI Agent

Easily train your own AI agent by uploading existing documents (Word, PDF, Excel) or linking it to your website pages, optional hand-off to human when needed.

Train your AI Agent

Book a Demo

Our team of experts are here to demonstrate how AI agents and chatbots can transform communication across your retail or ecommerce business.

Red message bubbles icon

Understand how similar organisations have successfully implemented Click4Assistance

Red gauge icon

Simplicity is the key, a real-time demo to show you the software in action and answer your questions

Red users icon

Find out more about our team and our stance on UK data security and compliance

The Click 4 Assist app

The Click 4 Assist application has proven to be a highly helpful and supportive tool in our daily operations. Its interface is intuitive and user-friendly, making it easy to navigate and access the information we need. The platform is impressively stable, with minimal downtime or technical issues, which ensures consistent productivity. One of the standout features is its informative dashboard, which provides clear insights and real-time updates that are crucial for decision-making. The support team behind the application is notably attentive and professional, always ready to assist with queries and provide timely solutions. Overall, Click 4 Assist is a reliable and well-rounded solution that enhances our workflow and communication. Scott Dixon in particular is very helpful and supportive.

Mr Juliusz Baranski

Trusted by you on Trustpilot

See our reviews Hand icon

Great User Experience and Responsive Support

Working with Click4Assistance, I've found it to be a reliable and intuitive live chat platform. The interface is easy to navigate, and the wide range of features makes it simple to manage conversations, monitor agent activity, and access useful reports. The reporting capabilities provide valuable insights, while the support team is responsive, knowledgeable, and quick to resolve requests. Overall, Click4Assistance is a dependable solution that combines ease of use with excellent functionality and customer support.

Nikola