Our long term strategy ensures a robust, reliable service with guaranteed uptime in accordance with our SLA. Constant R&D ensures we stay one step ahead of expectations and you’re armed with the very latest technology. Large organisations will benefit from the following:
Collated survey information across all client accounts provides benchmarked results for customer satisfaction and KPI’s for operator productivity.
The figures show that even without in-depth operator training, a company can satisfy and exceed visitor expectations.
Our experts can offer advice and consultation alongside a range of professional services. Book a free, no obligation online demonstration, providing a personalised walkthrough of the web chat software with an opportunity to discuss your requirements and answer your questions.
“Good Value and excellent functionality. My dealings with Click4Assistance have made a refreshing change from our current chat solution provider and were a contributory factor in our decision to switch. In particular our account manager has been particularly helpful, running demonstrations for various business stakeholders and getting our questions answered quickly and concisely. We are now in the process of developing our new connection and are finding the process relatively simple and stress-free.”
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