Click4Assistance glyph Flower shape graphic Rectangle shape
25 January 2013 | 4828 views

Are you Scheduling your Online Chat Software Reports?

Are you Scheduling your Online Chat Software Reports?

82% of our customers have now set up scheduled reports enabling them to automatically have their requested reports delivered straight to their inbox.

There’s no need to log in to the software, they will arrive at the same time every day, week, month or year

Send them to numerous email addresses, in either CSV or HTML format, to ensure you get the most up to date information on your account.

Turn the data from your account into management information and monitor changes to your Live Chat operations. You can even filter reports, to view specific information such as the website hits from an individual country.

Why not filter the same report using different criteria and schedule both to be delivered for an easy comparison!

Popular Blogs

The Best Ways to Cross Sell and Upsell with Live Chat Services 20 Dec 2016

The Best Ways to Cross Sell and Upsell with Live Chat Services

“Here is a simple but powerful rule – always give people more than they expect to get.” – Nelson Boswell.

Read more
Healthcare Organisations Successfully Use Live Chat Integration 21 Mar 2017

Healthcare Organisations Successfully Use Live Chat Integration

Click4Assistance will be exhibiting at the B2B marketing expo on the 28th and 29th March 2017, at Excel London.

Read more
How GDPR Affects Live Chat Software 8 Jan 2018

How GDPR Affects Live Chat Software

2018 signifies the start of the New Year, with many companies attention turning towards GDPR that comes into effect from 25th May 2018 for all 28 Member States of the EU.

Read more

Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

Find out more
Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

Find out more
integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

Find out more

Discover more

Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry

Embrace new ways of engaging with your audience!