25 January 2013
Tips for using Online Chat Software
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Are you Scheduling your Online Chat Software Reports?
Filter
82% of our customers have now set up scheduled reports enabling them to automatically have their requested reports delivered straight to their inbox.
There’s no need to log in to the software, they will arrive at the same time every day, week, month or year
Send them to numerous email addresses, in either CSV or HTML format, to ensure you get the most up to date information on your account.
Turn the data from your account into management information and monitor changes to your Live Chat operations. You can even filter reports, to view specific information such as the website hits from an individual country.
Why not filter the same report using different criteria and schedule both to be delivered for an easy comparison!
