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Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

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Introducing the new Click4Assistance website: smarter, faster, and focused on you 16 Apr 2025

Introducing the new Click4Assistance website: smarter, faster, and focused on you

Explore the new Click4Assistance website, designed to enhance your experience with live chat, chatbots, and AI chatbots. Built with users in mind, it’s now easier than ever to find the right solution for your organisation.

How Live Chat Integration Can Improve Support Services for People in Need 12 Mar 2025

How Live Chat Integration Can Improve Support Services for People in Need

Discover how live chat integration enhances support services for people in need, providing instant, accessible, and empathetic assistance for those facing challenges.

Tech That Is Impacting The Supply Chain And Logistics Industry 5 Jun 2024

Tech That Is Impacting The Supply Chain And Logistics Industry

The supply chain and logistics industry are benefiting from numerous innovations on the tech front, particularly chatbots that enhance customer service, deliveries, and warehouse management.

Will AI Chatbots completely Replace Human Customer Service Agents? 20 Mar 2024

Will AI Chatbots completely Replace Human Customer Service Agents?

AI chatbots are more popular than ever, but what does this mean for the future of human customer service agents?

Conversational marketing: Combining the power of AI with humans 7 Mar 2024

Conversational marketing: Combining the power of AI with humans

Conversational marketing and custom care will translate to increased conversions, but only when it is used correctly. Click here to discover how AI and humans can unite for greatness.

Closing Deals Faster: The Real Estate Advantage with Live Chat Software 15 Feb 2024

Closing Deals Faster: The Real Estate Advantage with Live Chat Software

In the high-stakes real estate game, fast communication can spell the difference between sealing a deal or losing it to a competitor. As a real estate professional, you're no stranger to the critical role that timeliness and personal engagement play in the sales process.

12 days of Click-mas: 7 technology trends that we witnessed in 2023 14 Dec 2023

12 days of Click-mas: 7 technology trends that we witnessed in 2023

This comprehensive rundown highlights the seven technology trends dominating this year, marking 2023 as one of the most disruptive years recorded.

10 interesting facts about bonfire night 8 Nov 2023

10 interesting facts about bonfire night

What do you really know about bonfire night? Well, prepare to have your illusions busted with these 10 facts about what actually happened.

A review of chatbots in statistics for 2023 1 Nov 2023

A review of chatbots in statistics for 2023

The popularity of chatbots exploded in 2023. Discover statistics on their usage and benefits here and why conversational marketing is the future.

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Live chat

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Chatbots & AI

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Omnichannel

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