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    • Live Chat Red navigation arrow icon

      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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    • Chatbots & AI Red navigation arrow icon

      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

      Arti
      Our latest AI Chatbot, powered by ChatGPT.

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    • Omni Channel Red navigation arrow icon

      A complete omni channel solution, enabling multiple communication channels in a single platform.

      • WhatsApp
      • Facebook Messenger
      • SMS
      • Video Chat
      • Click2Call
      • Meeting Rooms
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    • Integrations Red navigation arrow icon

      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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    • Visitor Insights Red navigation arrow icon

      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

      Salesforce and Microsoft Dynamics 365 integration example
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    • Blogs & Articles Red navigation arrow icon

      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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    • Videos Red navigation arrow icon

      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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    • Resources Red navigation arrow icon

      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.

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      Current information regarding the status of our systems.

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  • Company
    • About us Red navigation arrow icon

      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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    • Partnerships Red navigation arrow icon

      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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    • Managed Services Red navigation arrow icon

      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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    • Vacancies Red navigation arrow icon

      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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      Questions?

      Feel free to contact our team by chat, phone or email.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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Why Live Chat Is Essential For e-Commerce Websites 13 Nov 2024

Why Live Chat Is Essential For e-Commerce Websites

Will live chat software enhance your business and improve customer experiences? Absolutely. Find out why with help from the Click4Assistance team today.

How Chatbots Can Benefit Car Dealerships 6 Nov 2024

How Chatbots Can Benefit Car Dealerships

Chatbots benefit car dealerships in a number of ways. If you want to find out more, this is the guide for you.

The Comprehensive Guide to Generative AI 8 May 2024

The Comprehensive Guide to Generative AI

Explore Generative AI from its inception to its latest advancements, discovering applications, benefits, and ethical implications.

Unleashing the Power of Executive Virtual Assistants (EVAs) in Modern Business 1 May 2024

Unleashing the Power of Executive Virtual Assistants (EVAs) in Modern Business

Discover the power of using an EVA in your business. Find out how they go beyond standard virtual assistants, offering strategic support, superior communication, and exceptional project management.

What is the difference between Chatbots and Conversational AI? 29 Feb 2024

What is the difference between Chatbots and Conversational AI?

Chatbots for a website chat tool are often simple and rule-based, while conversational AI lets you automate high-value, free-flowing conversations with your customers and site visitors.

Amazon releases an AI chatbot 27 Feb 2024

Amazon releases an AI chatbot

Amazon is releasing Q, an AI chatbot aimed at helping businesses reap the benefits of web chat for website and the AI productivity revolution, streamlining workflows and leveraging more company data.

12 days of Click-mas: 6 platforms to integrate with C4A 19 Dec 2023

12 days of Click-mas: 6 platforms to integrate with C4A

Click4Assistance’s Live Chat integrates Salesforce, Microsoft Dynamics 365, Google Analytics, and Facebook Messenger, providing you with a single source of truth.

10 Cybersecurity Tips For Online Shopping This Winter 25 Oct 2023

10 Cybersecurity Tips For Online Shopping This Winter

Feast your eyes on the top 10 cybersecurity tips to keep you safe when shopping online this winter.

How To Show Gratitude in The Workplace 19 Oct 2023

How To Show Gratitude in The Workplace

1 in 6 employees feel awkward about giving gratitude at work, so we’re here to show you how it’s done.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry
Embrace new ways of engaging with your audience!