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    • Live Chat Red navigation arrow icon

      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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    • Chatbots & AI Agents Red navigation arrow icon

      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

      Arti
      Our latest AI Agent Chatbot, powered by ChatGPT.

      Coni and Arti - Chatbot and AI
    • Omni Channel Red navigation arrow icon

      A complete omni channel solution, enabling multiple communication channels in a single platform.

      • WhatsApp
      • Facebook Messenger
      • SMS
      • Video Chat
      • Click2Call
      • Meeting Rooms
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    • Integrations Red navigation arrow icon

      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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    • Visitor Insights Red navigation arrow icon

      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

      Salesforce and Microsoft Dynamics 365 integration example
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      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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    • Videos Red navigation arrow icon

      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.

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      Current information regarding the status of our systems.

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  • Company
    • About us Red navigation arrow icon

      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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    • Managed Services Red navigation arrow icon

      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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      Questions?

      Feel free to contact our team by chat, phone or email.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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How Coni the Chatbot for Website Helps Housing Associations Support Residents 16 Jul 2025

How Coni the Chatbot for Website Helps Housing Associations Support Residents

Discover how Coni, the chatbot for website from Click4Assistance, helps housing associations handle resident queries, streamline services, and reduce staff workload.

How to build a travel AI agent for website 9 Jul 2025

How to build a travel AI agent for website

Discover how to create a powerful AI agent for your travel website. Engage travellers 24/7, boost bookings, and streamline support with Click4Assistance.

How AI chatbots support universities and students during exam season 8 May 2025

How AI chatbots support universities and students during exam season

Discover how AI chatbots help universities improve student support during exam season by reducing pressure on staff, answering common queries, and enhancing the student experience.

Top 10 common chatbot mistakes and how to avoid them 19 Feb 2025

Top 10 common chatbot mistakes and how to avoid them

Want to add live chat and chatbot to your website? Read this guide to the most common mistakes and how to avoid them first.

5 outcomes from the Paris AI Summit 2025 12 Feb 2025

5 outcomes from the Paris AI Summit 2025

Discover the most important outcomes of the Paris AI Summit 2025.

The Impact of AI Assistants in Contact Centres 22 Jan 2025

The Impact of AI Assistants in Contact Centres

Discover how AI assistants are transforming contact centres by boosting efficiency and enhancing live chat for website. Explore key benefits and use cases.

Why Live Chat Is Essential For e-Commerce Websites 13 Nov 2024

Why Live Chat Is Essential For e-Commerce Websites

Will live chat software enhance your business and improve customer experiences? Absolutely. Find out why with help from the Click4Assistance team today.

Top 12 Spookiest Halloween Traditions 30 Oct 2024

Top 12 Spookiest Halloween Traditions

Want to learn more about the spookiest Halloween traditions so that you can incorporate them into your business plans this October? Click here to learn all you need to know.

Everything You Need to Know About Elon Musk's AI Grok 23 Oct 2024

Everything You Need to Know About Elon Musk's AI Grok

Grok has been making headlines, for better or worse, since its inception. Here’s all you need to know about Elon Musk’s AI tool.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry
Embrace new ways of engaging with your audience!