Experiences Dashboard Reporting Integration Live Chat Messaging ChatBot AI Visitor Activity Click2Call smartContact Promotions Video Chat Meeting Rooms


A complete chatbot solution from Click4Assistance UK live chat software provider.
Chatbot AI system that can handle unlimited number of chats 24/7.
Award winning IBM Watson is partnered with Click4Assistance UK live to provide AI-Powered Chatbots


The Click4Assistance chatbot AI is built using IBM Watson to provide natural language processing.

IBM have dominated AI for over 20 years, beating the world chess champion Garry Kasparov in 1997 and in 2011 Watson competed on the TV quiz show Jeopardy beating the all-time champions. With such pedigree, Click4Assistance are confident in choosing IBM as the engine for their Bot.

Click4Assistance UK are experts in live chat solutions and multiple communication channel solutions.


Click4Assistance are experts in live chat with 15 years’ experience providing various communication tools to a range of UK industries. Our latest chatbot addition seamlessly integrates with our multi-channel communication solution.

Being part of our fully hosted, secure and resilient cutting edge solution the chatbot inherits all the additional functionality and benefits, including:

The AI ChatBot can be used on any mobile or desktop device Fully compatible with all desktop and mobile devices
Provide reactive or proactive assistance by the ChatBot and automatically engage with visitors on your website Allow the chatbot to offer assistance by automatically engaging
GDPR and DPA compliance, include data encrypted in transit and at rest. UK data storage in a leading UK based data-centre
The Click4Assistance Chatbot AI engine integrates with Facebook and other social media platforms. Facebook integration
Live Chat Software Chat Windows are fully customisable and can be configured. 100% customisable chat windows to represent your brand


We offer a complete managed service, which can include the following based on your requirements.

  • Consultation to understand your needs and level of involvement
  • Initial Set-up – analysing existing chat data together with any other resources you have (website, marketing documents, videos, FAQs etc)
  • Training – if you wish to maintain and configure the bot yourselves
  • On-going analysis and improvement of chats
Develop your AI Chatbot so it can be used by visitors on your website.

Looking for a Low Cost Chatbot?

If you're looking for a basic ChatBot which can be easily configured to collect details from your visitors and answer common questions, find out how Coni can help...



Multiple communication channels in one complete solution, developed and supported in the UK making it fully compliant for UK businesses. Use the links below to discover more tools and functionality available within the solution.

Download web chat & Chatbot examples for your industry

Providing live chat software over 16 years for various different industries, including 25% of UK Universities with nearly 40% of our customer base comprising of Public Services, Charities and Insurance companies, we are specialists in these areas.

Click on your industry below to see examples of others using Click4Assistance.

Finance - chatbot for website Insurance
Healthcare - conversational marketing Healthcare
Local Authorities - create chatbot Local Authorities
Housing - chatbot software Housing
Education -  build a chatbot Education
Auto Traders - conversational ui Auto Traders
Retail - chat for website Retail
Travel - saas live chat Travel
Contact Centres - live chat for website Contact Centres
Public - online chat for website Public
Corporate - instant message for business Corporate
SME - live chat software for website SME
Other icon Other
Finance - website chat widget Insurance
Healthcare - chat box for website Healthcare
Local Authorities - chat widget for website Local Authorities
Housing - chat application for business Housing
Education icon Education
Auto Traders - best live chat for website Auto Traders
Retail - live chat plugin Retail
Travel - website chat software Travel
Contact Centres - live chat support software Contact Centres
Public - chat support software Public
Corporate - live support chat for website Corporate
SME - live chat systems SME
Other - live chat system Other
Selected industry icon.
OVL Group use the Click4Assistance live chat software. Iveco, a Click4Assistance customer uses our online chat software. Chat for websites is a Click4Assistance service used by HPI.
Uniquest use the UKs best live chat provider, Click4Assistance. Click4Assistance provide Your Business Voice web chat software. Allday PA have integrated our live chat software. Click4Assistance provide Capita with web chat software.
UK Power Networks integrated the Click4Assistance online chat software. Click4Assistance chat for website is used by Which? Honeywell's online chat is provider by Click4Assistance, the best live chat provider. Citizens Advice enhanced visitor communication with web chat software.
The Royal Holloway University of London use the Click4Assistance live chat software on their website. The University of Bradford use the UKs best live chat provider, Click4Assistance. Chat for websites is used by Solent University of Southampton. The University of Liverpool is a Click4Assistance client using live chat software.
Click4Assistance chat for websites powers the Lighthouse Group chat. Click4Assistance web chat software is used by One Call Insurance. South Yorkshire Pensions Authority uses the UKs best live chat provider.
Arden and Gem use the Click4Assistance live chat software. Click4Assistance provide live chat service for NHS Scotland. BMI Healthcare live chat website is powered by Click4Assistance. NHS Vale of York use the Click4Assistance web chat software.
Daniel Paul Grey online chat software is provided by Click4Assistance. Newlon Housing Trust uses the live chat software provided by Click4Assistance. The Click4Assistance web chat software is used by Swan. Web chat software provided by Click4Assistance for Bolton At Home.
Salford City Council are using live chat software powered by Click4Assistance. Redcar And Cleveland Borough Council are using the best live chat provider in the UK, Click4Assistance. The Click4Assistance online chat software is powering Blackpool Council's web chat. Click4Assistance provides live chat software for Buckinghamshire County Council.
The Click4Assistance online chat software is powering Blackpool Council's web chat. Web chat software is provided by Click4Assistance for East Sussex County Council. University of Essex online chat software is powered and provided by Click4Assistance. South West Water use the best live chat provider in the UK.
Click4Assistance provides a live chat software service for Benson For Beds. William And Son use the Click4Assistance web chat software. Harveys live chat software is powered by Click4Assistance. Revolution Bars Group use the Click4Assistance online chat software.
Right Management use the best live chat provider, Click4assistance. Stevensons use the Click4Assistance web chat software solution. Click4Assistance provides live chat for your website; IT Online Learning is a customer using the solution. Tubz have a live chat website with the implementation of the Click4Assistance chat software.
Alexander Hotels use the live chat software solution provided by Click4Assistance. Star Tours online chat is powered by the Click4Assistance web chat software. Live chat software by Click4Assistance powers YHA's online chat. Clairty uses the best live chat provider for their chat solution.
Auto Trader - chatbot for website Call Centre - conversational marketing Corporate - create chatbot Education - chatbot software Finance - build a chatbot Healthcare - conversational ui Housing - chat for website Local Authorities - saas live chat Public Sector - live chat for website Retail - online chat for website SME - instant message for business Travel - live chat software for website

Book your personalised demo

See the software in action and discuss your requirements with our experienced industry experts to achieve success with live chat, chatbots and much more!

  • Make it easier for your visitors to speak to your team
  • Increase leads, increase revenue
  • Decrease resources, save money


Your details have been received, we will contact you shortly to confirm the demonstration.