Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

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12 July 2013 Tips for using Online Chat Software | 4924 views

UK Software Provider Team is Expanding!

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18 June 2015

We’re Recruiting!

25 November 2013

Click4Assistance UK Software Provider asksThe New Kindle's 'Mayday' Button: Will It Live Up To The Hype?

19 July 2013

A Warm Welcome to Gemma Baker, Our New Office Apprentice!

Click4Assistance is delighted to announce a significant expansion to our team. With the continued growth of the UK Live Chat Software market, it’s an exciting time for the company as we continue to create long lasting business relationships.

The new staff members will be joining our accounting, technical support and development teams

Providing support to all our clients right here in the UK; we take pride in our level of customer service. Additional experienced technical support staff means we can continue to provide unrivalled support. From initial installation and configuration to account management consultation, we ensure you maximise the benefits of the Toolbox. Live Chat Software is not just an out of the box solution; our years of knowledge and experience ensure customers achieve their own individual goals.

Employing the best technical developers allows Click4Assistance to continually implement software enhancements like no other Live Chat Software provider. We've already added a variety of customer requests to the Toolbox solution, including chat queuing and a flexible dashboard. However the further investment in personnel ensures we stay ahead of the market in offering the most advanced chat technology.

You can see all our latest vacancies and news updates right here on our website. Don’t forget to follow us on Twitter and Google+ too!

Popular Blogs

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Live Chat Software for Charities – Reaching out to those who need help

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10 Jan 2017

Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support

The tree is down. The turkey is well and truly stuffed and eaten. And normality has returned, that means we shop online 9 times a week on average! Having a smartphone or tablet handy has led to mobile traffic overtaking desktop for the first time. A major aspect of this was Black Friday and Cyber Monday. With UK online retailers having to take part in Black Friday or risk losing consumers to competitors, many shoppers took to their mobile and tablet to get the best deals.

8 Jan 2018

How GDPR Affects Live Chat Software

2018 signifies the start of the New Year, with many companies attention turning towards GDPR that comes into effect from 25th May 2018 for all 28 Member States of the EU.