Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

26 June 2013 Tips for using Online Chat Software | 5140 views

We're Expanding our Live Chat Solution Resources!

Filter

Related Blogs

14 May 2015

Add live chat to your website to optimise staff resources

21 February 2014

Click4Assistance Live Chat Solution - New Year, New Features...

12 July 2013

UK Software Provider Team is Expanding!

Click4Assistance is pleased to announce that a significant investment has been made to expand our resources. Thanks to our continued growth, our engineers have been working to expand our service infrastructure and implement additional resources.

The investment has been made to ensure a continuity of service to our existing customers during future periods of growth

The popularity of the Click4Assistance Toolbox has driven the resource development, allowing us to continue increasing the extensive client base of our hosted live chat solution.

Developing and improving our infrastructure means we stay up to date with the latest technology in both security and hardware. Constant analysis and evaluation allows Click4Assistance to move forward in the coming years and provide a consistently reliable and trusted live chat solution.

We take our security seriously, and that’s why all of our data continues to be stored at Europe’s largest, most secure data centre based right here in the UK. Development and essential maintenance work on our system is always undertaken outside of UK office hours and during periods of low activity. This ensures we prevent any impact on your day to day operations.

To keep up to date with all our latest news, be sure to follow us on Twitter and ‘like’ us on Facebook

Popular Blogs

04 Jun 2026

Code, Curiosity, and Continents: Meet Prajakta Charde, Full Stack Developer at Click4Assistance

Meet Prajakta Charde, Full Stack Developer at Click4Assistance. With 8 years of experience across five industries and a role contributing to Arti, C4A's AI agent, Prajakta brings technical depth, genuine curiosity, and a global perspective to the team.

13 Nov 2025

What Can the BBC Scandal Teach Us About Trust?

Trust is currency, and once it’s lost, it’s incredibly difficult to regain. And the consequences go far beyond a single broadcaster. Any website delivering information must treat trust as its highest priority.

13 Apr 2026

Unlock Scalable Customer Engagement with Broadcast Messaging via WhatsApp and SMS

In today’s digital landscape, audiences expect communication that is timely, relevant and delivered through the channels they already use. At the same time, marketing leaders are balancing increasing customer expectations with the need for efficiency, control and measurable outcomes and internal teams need tools that simplify tasks rather than adding complexity.