Click4Assistance glyph Flower shape graphic Rectangle shape
26 June 2013 | 5223 views

We're Expanding our Live Chat Solution Resources!

We're Expanding our Live Chat Solution Resources!

Click4Assistance is pleased to announce that a significant investment has been made to expand our resources. Thanks to our continued growth, our engineers have been working to expand our service infrastructure and implement additional resources.

The investment has been made to ensure a continuity of service to our existing customers during future periods of growth

The popularity of the Click4Assistance Toolbox has driven the resource development, allowing us to continue increasing the extensive client base of our hosted live chat solution.

Developing and improving our infrastructure means we stay up to date with the latest technology in both security and hardware. Constant analysis and evaluation allows Click4Assistance to move forward in the coming years and provide a consistently reliable and trusted live chat solution.

We take our security seriously, and that’s why all of our data continues to be stored at Europe’s largest, most secure data centre based right here in the UK. Development and essential maintenance work on our system is always undertaken outside of UK office hours and during periods of low activity. This ensures we prevent any impact on your day to day operations.

To keep up to date with all our latest news, be sure to follow us on Twitter and ‘like’ us on Facebook

Popular Blogs

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots 18 Sep 2025

Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots

Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.

Read more
When Coni and Arti Work Together: A Different Kind of Valentine’s Story 09 Feb 2026

When Coni and Arti Work Together: A Different Kind of Valentine’s Story

Valentine’s Day is one of those moments in the calendar that quietly divides opinion. Some people enjoy it, some tolerate it, some ignore it entirely. In professional lives, its rarely acknowledged.

Read more
How the University of East Anglia Improved Student Communication with Live Chat 28 May 2026

How the University of East Anglia Improved Student Communication with Live Chat

As a modern institution with a strong focus on student experience, UEA continually reviews how it communicates and engages with students throughout their journey. This commitment to improving accessibility and responsiveness led the university to review its communication channels and identify new ways to support prospective and current students more effectively.

Read more

Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

Find out more
Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

Find out more
integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

Find out more

Discover more

Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry

Embrace new ways of engaging with your audience!