A live chat service is not a fancy appendage that you put somewhere on your website just to impress your visitors. It is one of the most useful features, in fact THE most useful feature on your website because it lets you interact with your visitors and solve their problems immediately so that if they really want to buy from you, there is nothing to hinder their action.
According to a Forrester report between 45-50% prospective customers and clients abandon online transactions if their questions and concerns are not addressed quickly enough. According to an Experience Impact Report 89% customers and clients will never buy from a business after having a bad customer service experience with it. Another study by eConsultancy has revealed that 73% people prefer live chat service support compared to 61% for email and 44% for phone. So you can easily make out how indispensable a live chat service can be for your website.
Listed below are 5 ways you can boost your sales with us as a live chat service provider
There is no reason to delay if you want to tap into the massive potential of our live chat software. Simply register, verify your details, download the installation files and then upload them onto your FTP server. The setup process is extremely simple and intuitive and within a few minutes you will be able to put the chat button on your website and start interacting with your visitors and from casual visitors converting them into paying customers and clients. We don't intend to instill fear in you unnecessarily, but while you are reading this and while you don't have a live chat service running on your website right now, you are already losing business. So hurry.